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Operations Research, Systems Engineering and Industrial Engineering Commons™
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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering
Guidelines For Using Process Mapping To Aid Improvement Efforts, Paul Savory, John Olson
Guidelines For Using Process Mapping To Aid Improvement Efforts, Paul Savory, John Olson
John Olson
Process mapping is an easy-to-visualize method for people to analyze and agree on the most efficient routes for reengineering or improving a process. It aids in determining redundant tasks, uncovering hidden interactions between processes and people, and focusing on the processes that serve customers, improve quality, and generate income. This paper presents guidelines for using process mapping as an improvement tool. It is based on the authors’ experiences in aiding a variety of healthcare, service, and manufacturing companies.
Cracking The Shell To Student Learning: An Innovative Instructional Approach, John Olson, Paul Savory
Cracking The Shell To Student Learning: An Innovative Instructional Approach, John Olson, Paul Savory
John Olson
Management and Industrial Engineering courses is motivating students to learn and apply the quantitative and managerial aspects of the material. The aim of our educational methodology is to not only teach and reinforce the core principles of the disciplines, but to have students develop a set of skills that will make them competitive in the classroom and the workforce. Teaching is why a university exists. As a result, the objective of our instructional approach is to attract and retain dedicated students to the fields of Operations Management and Industrial Engineering and to keep those students competitive and in focus with …