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2015

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Articles 1 - 11 of 11

Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Guidelines For Using Process Mapping To Aid Improvement Efforts, Paul Savory, John Olson Dec 2015

Guidelines For Using Process Mapping To Aid Improvement Efforts, Paul Savory, John Olson

John Olson

Process mapping is an easy-to-visualize method for people to analyze and agree on the most efficient routes for reengineering or improving a process. It aids in determining redundant tasks, uncovering hidden interactions between processes and people, and focusing on the processes that serve customers, improve quality, and generate income. This paper presents guidelines for using process mapping as an improvement tool. It is based on the authors’ experiences in aiding a variety of healthcare, service, and manufacturing companies.


Cracking The Shell To Student Learning: An Innovative Instructional Approach, John Olson, Paul Savory Dec 2015

Cracking The Shell To Student Learning: An Innovative Instructional Approach, John Olson, Paul Savory

John Olson

Management and Industrial Engineering courses is motivating students to learn and apply the quantitative and managerial aspects of the material. The aim of our educational methodology is to not only teach and reinforce the core principles of the disciplines, but to have students develop a set of skills that will make them competitive in the classroom and the workforce. Teaching is why a university exists. As a result, the objective of our instructional approach is to attract and retain dedicated students to the fields of Operations Management and Industrial Engineering and to keep those students competitive and in focus with ...


Road Rescue Implements A Continuous Process Improvement Framework, John Olson, Paul Savory Dec 2015

Road Rescue Implements A Continuous Process Improvement Framework, John Olson, Paul Savory

John Olson

Continuous improvement programs traditionally focus on making small incremental improvements to a system. Unfortunately, their success can be limited due to the rapid changing environment within which most small companies operate. Improvement efforts should be flexible enough to capitalize on incremental and radical changes to a system. This paper presents a case analysis of how Road Rescue, an ambulance manufacturer, uses a continuous improvement framework to capitalize on both radical and incremental improvement opportunities. Results include a 10% increase in throughput, reduced cycle time of 44%, increased customer satisfaction, and higher quality.


Making The Case For Crew-Centered Design (Ccd) In Merchant Shipping, Aditi Kataria, Gesa Praetorius, Jens-Uwe Schröder-Hinrichs, Michael Baldauf Oct 2015

Making The Case For Crew-Centered Design (Ccd) In Merchant Shipping, Aditi Kataria, Gesa Praetorius, Jens-Uwe Schröder-Hinrichs, Michael Baldauf

Michael Baldauf

Since 2003, the International Maritime Organization (IMO) has emphasised the need to address and integrate ergonomics knowledge in a concerted manner. However, there is little guidance on the application of this knowledge in the design of merchant vessels. Utilizing a mixed methods approach, the paper identifies the need for crew-centered design (CCD), highlighting the importance of using concepts derived from Human-Centred Design (HCD) to be able to design work spaces and operational procedures that facilitate the work of the crew on board. Drawing upon results obtained from accident analysis (utilising the Technique for the Retrospective and predictive Analysis of Cognitive ...


Exploring Bridge-Engine Control Room Collaborative Team Communication, Aditi Kataria, Eric Holder, Gesa Praetorius, Michael Baldauf, Jens-Uwe Schröder-Hinrichs Oct 2015

Exploring Bridge-Engine Control Room Collaborative Team Communication, Aditi Kataria, Eric Holder, Gesa Praetorius, Michael Baldauf, Jens-Uwe Schröder-Hinrichs

Gesa Praetorius

The EC funded CyClaDes research project is designed to promote the increased impact of the human element in shipping across the design and operational lifecycle of ships. It addresses the design and operation of ships and ship systems. One of the CyClaDes’ tasks is to create a crew‐centered design case‐study examination of the information that is shared between the Bridge and Engine Control Room (ECR) that helps the crew coordinate to ensure understanding and complete interconnected tasks. This information can be provided in various ways, including communication devices or obtained from a common database, display, or even the ...


Making The Case For Crew-Centered Design (Ccd) In Merchant Shipping, Aditi Kataria, Gesa Praetorius, Jens-Uwe Schröder-Hinrichs, Michael Baldauf Oct 2015

Making The Case For Crew-Centered Design (Ccd) In Merchant Shipping, Aditi Kataria, Gesa Praetorius, Jens-Uwe Schröder-Hinrichs, Michael Baldauf

Gesa Praetorius

Since 2003, the International Maritime Organization (IMO) has emphasised the need to address and integrate ergonomics knowledge in a concerted manner. However, there is little guidance on the application of this knowledge in the design of merchant vessels. Utilizing a mixed methods approach, the paper identifies the need for crew-centered design (CCD), highlighting the importance of using concepts derived from Human-Centred Design (HCD) to be able to design work spaces and operational procedures that facilitate the work of the crew on board. Drawing upon results obtained from accident analysis (utilising the Technique for the Retrospective and predictive Analysis of Cognitive ...


Decision Science For Housing And Community Development: Localized And Evidence‐Based Responses To Distressed Housing And Blighted Communities: Wiley Interview, Michael P. Johnson Jr., Jeffrey Keisler, Senay Solak, David A. Turcotte, Armagan Bayram, Rachel B. Drew Oct 2015

Decision Science For Housing And Community Development: Localized And Evidence‐Based Responses To Distressed Housing And Blighted Communities: Wiley Interview, Michael P. Johnson Jr., Jeffrey Keisler, Senay Solak, David A. Turcotte, Armagan Bayram, Rachel B. Drew

Michael P. Johnson

This is an interview with staff at John Wiley & Sons regarding my book "Decision Science for Housing and Community Development: Localized and Evidence‐Based Responses to Distressed Housing and Blighted Communities" that was published by Wiley in 2015. It describes the motivation for the book, essential knowledge my co-authors and I would like each reader to take away from the book, and our assessment of the book's contribution to research and practice.


Decision Science For Housing And Community Development: Localized And Evidence‐Based Responses To Distressed Housing And Blighted Communities, Michael P. Johnson Jr., Jeffrey Keisler, Senay Solak, David Turcotte, Armagan Bayram, Rachel B. Drew Sep 2015

Decision Science For Housing And Community Development: Localized And Evidence‐Based Responses To Distressed Housing And Blighted Communities, Michael P. Johnson Jr., Jeffrey Keisler, Senay Solak, David Turcotte, Armagan Bayram, Rachel B. Drew

Michael P. Johnson

This book presents decision models and applications to an important contemporary issue in urban housing and community development: local responses to the foreclosure crisis. The roots of this book are a National Science Foundation-funded project as well as an antecedent pilot project that served as a response to a phenomenon with multiple causes and large-scale and wide-ranging impacts on people, communities and markets worldwide, including in urbanized areas of the United States. The book demonstrates that a diverse set of decision models, developed to respond to the recent foreclosure crisis in the US, can contribute to emerging scholarship in public-sector ...


Modelling Vessel Traffic Service To Understand Resilience In Everyday Operations, Gesa Praetorius, Erik Hollnagel, Joakim Dahlman Aug 2015

Modelling Vessel Traffic Service To Understand Resilience In Everyday Operations, Gesa Praetorius, Erik Hollnagel, Joakim Dahlman

Gesa Praetorius

Vessel Traffic Service (VTS) is a service to promote traffic fluency and safety in the entrance to ports. This article׳s purpose has been to explore everyday operations of the VTS system to gain insights in how it contributes to safe and efficient traffic movements. Interviews, focus groups and an observation have been conducted to collect data about everyday operations, as well as to grasp how the VTS system adapts to changing operational conditions. The results show that work within the VTS domain is highly complex and that the two systems modelled realise their services vastly differently, which in turn ...


A Novel Evolutionary Engineering Design Approach For Mixed-Domain Systems, Z. Fan, K. Seo, Jianjun Hu, E. Goodman, R. Rosenberg Jun 2015

A Novel Evolutionary Engineering Design Approach For Mixed-Domain Systems, Z. Fan, K. Seo, Jianjun Hu, E. Goodman, R. Rosenberg

Jianjun Hu

No abstract provided.


A Comparison Between Single And Dual Monitor Productivity And The Effects Of Window Management Styles On Performance, Alex Stegman, Chen Ling, Randa Shehab Apr 2015

A Comparison Between Single And Dual Monitor Productivity And The Effects Of Window Management Styles On Performance, Alex Stegman, Chen Ling, Randa Shehab

Dr. Chen Ling

Several research studies have been published on user opinion and productivity of using dual monitor systems. These studies found that users typically enjoy using multiple monitors, but none found a strong increase in performance and productivity. Other researchers have focused on improving multiple monitor usability, but often without any statistical framework. This study compared single and dual monitor productivity measures: task time, cursor movement, and number of window switches. Additionally, window management styles (WMS) were studied in order to help designers understand user behavior better. WMS were broken into two categories, toggler and resizer, and then compared to the WMS ...