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Operations Research, Systems Engineering and Industrial Engineering Commons

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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Road Rescue Implements A Continuous Process Improvement Framework, John Olson, Paul Savory Dec 2015

Road Rescue Implements A Continuous Process Improvement Framework, John Olson, Paul Savory

John Olson

Continuous improvement programs traditionally focus on making small incremental improvements to a system. Unfortunately, their success can be limited due to the rapid changing environment within which most small companies operate. Improvement efforts should be flexible enough to capitalize on incremental and radical changes to a system. This paper presents a case analysis of how Road Rescue, an ambulance manufacturer, uses a continuous improvement framework to capitalize on both radical and incremental improvement opportunities. Results include a 10% increase in throughput, reduced cycle time of 44%, increased customer satisfaction, and higher quality.


A Hybrid Tabu Search And Constraint Programming Algorithm For The Dynamic Dial-A-Ride Problem, Gerardo Berbeglia Dec 2011

A Hybrid Tabu Search And Constraint Programming Algorithm For The Dynamic Dial-A-Ride Problem, Gerardo Berbeglia

Gerardo Berbeglia

No abstract provided.


Evaluating The Impact Of Ehr On Clinical Reasoning Performance: A Ttf Perspective, Matthew Wills, Omar El-Gayar, Amit Deokar Dec 2011

Evaluating The Impact Of Ehr On Clinical Reasoning Performance: A Ttf Perspective, Matthew Wills, Omar El-Gayar, Amit Deokar

Amit Deokar

The proliferation of Electronic Health Records (EHR) as a backbone for healthcare delivery necessitates adequate tools for evaluating and improving the efficacy of such investments particularly as it relates to clinical reasoning performance. However, a thorough review of the literature indicates lack of a tested, validated instrument for evaluating and predicting the impact of EHR use on clinical reasoning performance. Despite successful application to a variety of other industries, TTF has not been adequately adapted to healthcare, EHR technology or the clinical reasoning task. Accordingly, the objectives of this research are to: 1) produce a valid instrument with diagnostic and …


Checking The Feasibility Of Dial-A-Ride Instances Using Constraint Programming, Gerardo Berbeglia, Gilles Pesant, Louis-Martin Rousseau Dec 2010

Checking The Feasibility Of Dial-A-Ride Instances Using Constraint Programming, Gerardo Berbeglia, Gilles Pesant, Louis-Martin Rousseau

Gerardo Berbeglia

No abstract provided.


Business Ethics As Rational Choice, John Hooker Dec 2010

Business Ethics As Rational Choice, John Hooker

John Hooker

No abstract provided.


Ontology-Based Information Extraction For Analyzing It Services, Amit Deokar, Sagnika Sen Dec 2009

Ontology-Based Information Extraction For Analyzing It Services, Amit Deokar, Sagnika Sen

Amit Deokar

Service Level Agreements (SLA) for multi-service Information Technology (IT) outsourcing contracts contain vast amounts of textual information. The SLAs provide details about a specific service, Key Performance Indicators (KPI) to measure its performance; as well as process elements, such as activities, events, and resources that are integral in achieving performance goals. However, KPIs and the process elements may be interrelated. The knowledge of such interrelationships is often tacitly present in the SLAs. The aim of our research is to extract this hidden information from IT service contracts and analyze them to empower customers of IT services to make better performance …


Dynamic Pickup And Delivery Problems, Gerardo Berbeglia Dec 2009

Dynamic Pickup And Delivery Problems, Gerardo Berbeglia

Gerardo Berbeglia

No abstract provided.


Working Across Cultures, John Hooker Dec 2002

Working Across Cultures, John Hooker

John Hooker

No abstract provided.


Logic-Based Methods For Optimization: Combining Optimization And Constraint Satisfaction, John Hooker Dec 1999

Logic-Based Methods For Optimization: Combining Optimization And Constraint Satisfaction, John Hooker

John Hooker

No abstract provided.


Optimization Methods For Logical Inference, Vijay Chandru, John Hooker Dec 1998

Optimization Methods For Logical Inference, Vijay Chandru, John Hooker

John Hooker

No abstract provided.