Operations Research, Systems Engineering and Industrial Engineering Commons^™

A Sociotechnical Systems-Based Process To Facilitate The Development Of A Change Intervention Deployment Plan, Jorge Luis Nadal

Engineering Management & Systems Engineering Projects for D. Eng. Degree

The purpose of this project was to formulate a process to facilitate the development of an effective change intervention deployment plan. The premise is that without a proper deployment plan, the successful implementation of a change intervention in an organization will be slow and require multiple revisions. This research utilized a Sociotechnical Systems (STS) approach to analyze the implementation of a major change intervention.

This research was in part prompted by a request by management of the U.S. Army Corps of Engineers (USACE) for the researcher to examine why it has taken so long to successfully implement this large-scale change …