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A Sociotechnical Systems Analysis Of The Approval Process For A Complex Public Works Proposal, James C. Pyne
A Sociotechnical Systems Analysis Of The Approval Process For A Complex Public Works Proposal, James C. Pyne
Engineering Management & Systems Engineering Theses & Dissertations
This research applied sociotechnical systems theory to explore the process used by two elected bodies to decide upon adoption of a complex technical engineering proposal. The research used a modified sociotechnical systems conceptual framework that was developed by Pava (1983) for application to non-traditional work settings. Pava applied the conceptual framework to what he termed non-routine office work which is characterized by non-linear conversion flow, multiple, concurrent conversion processes and vocational separatism (Pava, 1983).
The research was designed as a multiple case study of two town councils each undertaking a decision process to approve or reject a public works proposal …