Computer Engineering Commons^™

The Effects Of Formal Human Leadership And Computer-Generated Decision Aids On Problem Solving Via Computer : A Controlled Experiment, Computerized Conferencing & Communications Center, Starr Roxanne Hiltz, Kenneth Johnson, Murray Turoff

Computerized Conferencing and Communications Center Reports

Twenty-four groups of five professionals and managers within a variety of organizations were given the task of using a computer conference to reach agreement on the best solution to a ranking problem.

The independent variable is the structure of the conferencing capability used. Two alternative means of structuring the conferences were employed, in a two-by-two factorial design. Groups with "Human Leadership" elected one of their members to lead the group in its decision making discussion. Groups with "Computer Feedback" were given periodic tables which displayed the current "group decision" in terms of the mean rankings of items, and the degree …