Computer Engineering Commons^™

Eaglebot: A Chatbot Based Multi-Tier Question Answering System For Retrieving Answers From Heterogeneous Sources Using Bert, Muhammad Rana

Electronic Theses and Dissertations

This paper proposes to tackle Question Answering on a specific domain by developing a multi-tier system using three different types of data storage for storing answers. For testing our system on University domain we have used extracted data from Georgia Southern University website. For the task of faster retrieval we have divided our answer data sources into three distinct types and utilized Dialogflow's Natural Language Understanding engine for route selection. We compared different word and sentence embedding techniques for making a semantic question search engine and BERT sentence embedding gave us the best result and for extracting answer from a …