Computer Engineering Commons^™

The Virtual Classroom: Building The Foundations, Computerized Conferencing & Communications Center, Starr Roxanne Hiltz

Computerized Conferencing and Communications Center Reports

This is a report on the first year of a three-year project concerned with the development and assessment of new types of software capabilities designed to support university level courses. A "virtual classroom" or "university without walls" is being created within a computerized conferencing system. During the first year of the project, students in twelve courses at three universities completed part or all of their coursework online. Pre and post-course questionnaires and automatic monitoring of their computer-mediated communications are the main sources of data. Independent variables include the expectations and attributes of the individual students; characteristics of the particular hardware …

Moderating Online Conferences, Revised Manuscript, Computerized Conferencing & Communications Center, Elaine B. Kerr

Computerized Conferencing and Communications Center Reports

While considerable lore has accumulated about effective leadership techniques for groups interacting electronically, until now it has not been systematically presented. This material is culled from the experiences of those who have moderated past online conferences, the knowledge common to the EIES User Consultants, and observed behavior from thousands of conferences convened on EIES in the past. While this is a system-specific guide, the general principles ought to be generalizable to other systems, with different structures for group discussion.

Robert Burns put it well:
The best laid schemes o' mice and men
Gang aft a-gley;
An' lea'e us nought but …