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How Technology Is Reshaping Financial Services: Essays On Consumer Behavior In Card, Channel And Cryptocurrency Services, Dan Geng
Dissertations and Theses Collection
The financial services sector has seen dramatic technological innovations in the last several years associated with the “fintech revolution.” Major changes have taken place in channel management, credit card rewards marketing, cryptocurren-cy, and wealth management, and have influenced consumers’ banking behavior in different ways. As a consequence, there has been a growing demand for banks to rethink their business models and operations to adapt to changing consumer be-havior and counter the competitive pressure from other banks and non-bank play-ers. In this dissertation, I study consumer behavior related to different aspects of financial innovation by addressing research questions that are motivated …
Recommending Personalized Schedules In Urban Environments, Cen Chen
Recommending Personalized Schedules In Urban Environments, Cen Chen
Dissertations and Theses Collection
In this thesis, we are broadly interested in solving real world problems that involve decision support for coordinating agent movements in dynamic urban environments, where people are agents exhibiting different human behavior patterns and preferences. The rapid development of mobile technologies makes it easier to capture agent behavioral and preference information. Such rich agent specific information, coupled with the explosive growth of computational power, opens many opportunities that we could potentially leverage, to better guide/influence the agents in urban environments. The purpose of this thesis is to investigate how we can effectively and efficiently guide and coordinate the agents with …