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Computer Sciences

Western University

Usability

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Full-Text Articles in Computer Engineering

An Empirical Study Of Open Source Software Usability: The Industrial Perspective, Arif Raza, Luiz Fernando Capretz, Faheem Ahmed Jan 2011

An Empirical Study Of Open Source Software Usability: The Industrial Perspective, Arif Raza, Luiz Fernando Capretz, Faheem Ahmed

Electrical and Computer Engineering Publications

Recent years have seen a sharp increase in the use of open source projects by common novice users; Open Source Software (OSS) is thus no longer a reserved arena for software developers and computer gurus. Although user-centered designs are gaining popularity in OSS, usability is still not considered as one of the prime objectives in many design scenarios. In this paper, we analyze industry users’ perception of usability factors, including understandability, learnability, operability and attractiveness, on OSS usability. The research model of this empirical study establishes the relationship between the key usability factors and OSS usability from industrial perspective. In ...


Contributors’ Preference In Open Source Software Usability: An Empirical Study, Arif Raza, Luiz Fernando Capretz Apr 2010

Contributors’ Preference In Open Source Software Usability: An Empirical Study, Arif Raza, Luiz Fernando Capretz

Electrical and Computer Engineering Publications

The fact that the number of users of open source software (OSS) is practically un-limited and that ultimately the software quality is determined by end user’s experience, makes the usability an even more critical quality attribute than it is for proprietary software. With the sharp increase in use of open source projects by both individuals and organizations, the level of usability and related issues must be addressed more seriously. The research model of this empirical investigation studies and establishes the relationship between the key usability factors from contributors’ perspective and OSS usability. A data set of 78 OSS contributors ...