Open Access. Powered by Scholars. Published by Universities.®
Operations Research, Systems Engineering and Industrial Engineering
International Journal of Aviation, Aeronautics, and Aerospace
Articles 1 - 1 of 1
Full-Text Articles in Engineering
Effects Of A Hand Luggage Guiding System On Airplane Boarding Time And Passenger Experience, Mirte Vendel, Sagar Dangal, Jessica Coppens, Suzanne Hiemstra-Van Mastrigt, Peter Vink
Effects Of A Hand Luggage Guiding System On Airplane Boarding Time And Passenger Experience, Mirte Vendel, Sagar Dangal, Jessica Coppens, Suzanne Hiemstra-Van Mastrigt, Peter Vink
International Journal of Aviation, Aeronautics, and Aerospace
This research investigates whether a hand luggage guiding system in overhead bins decreases boarding time and improves boarding experience during aircraft boarding process. A guiding system was developed which allocates and displays the passengers luggage space in the overhead bin. The allocated space is guided by a light strip in front of the display that blinks when a passenger comes close to their allocated luggage space. This system was tested in a Boeing 737 test fuselage. Compared to regular boarding, a boarding time reduction of 16 to 23 seconds was estimated using the hand luggage guiding system in groups of …