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Full-Text Articles in Education
Shifting Directions: Conceiving, Implementing, And Navigating The Inherent Complexities Of Student Recruitment Customer/Constituent Relationship Management (Crm) Systems Within Higher Education, Colin Couchman
The Dissertation-in-Practice at Western University
A Constituent (often and typically referenced as Customer) Relationship Management (CRM) system is utilized within organizations whose focus is on customer development and service. A CRM is both an organizational approach involving significant human and system processes, as well as a technological intervention. Typically, CRMs have been implemented within commercial enterprises, specifically those operations with direct contact with customers or consumers, possibly as end–users of products, or even middle–sales operators such as wholesalers and governmental agencies. Over the past number of decades, higher education institutions in Canada have developed strategic and tactical plans to more fully respond to the changing …
The Perceived Mentoring Experiences Of Male And Female Doctoral Students In Sociology, Macsu A. Hill
The Perceived Mentoring Experiences Of Male And Female Doctoral Students In Sociology, Macsu A. Hill
Seton Hall University Dissertations and Theses (ETDs)
Over the years, women have made significant strides in the science, technology, engineering, and mathematics (STEM) fields. Nevertheless, women continue to be underrepresented at the graduate and academic career entry levels, and minority women continue to lag behind Whites in navigating the pipeline to an academic career in the STEM disciplines. In sociology for instance, women overall are well represented at the BA level, but experience a steep decline when moving to doctoral education and then into subsequent academic careers. Numerous explanations have been advanced by educators and researchers to explain the dearth of underrepresented minority (URM) female doctoral students. …
The Online Student Experience: An Exploration Of First-Year University Students’ Expectations, Experiences And Outcomes Of Online Education, Melanie Henry
Theses: Doctorates and Masters
Online higher education presents a critical opportunity to extend and diversify the student body. The Online Student Experience (OSE), and online student outcomes, however, remain shrouded in ambiguity. The literature presents conflicting reports of online education (OE) quality, confounded by a lack of appreciation for potential differences between online and on-campus education, and a diversity of interpretations for what constitutes OE. The present research conceptualises OE as representing university courses that require students to interact with instructors and course materials via the internet, with no expectation of attending a university campus. A broad student-centred perspective is notably lacking from the …