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Full-Text Articles in Education

Paving The Way: Enhancing The Transfer Admission Practices At The University Of San Diego, Andrew Alsoraimi-Espiritu Jul 2020

Paving The Way: Enhancing The Transfer Admission Practices At The University Of San Diego, Andrew Alsoraimi-Espiritu

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study is to examine how the University of San Diego’s (USD) Office of Undergraduate Admission can better serve prospective students from local community colleges by striving towards a Transfer Receptive Culture (Jain, Herrera, Bernal, & Solórzano, 2011). Using my positionality as an admissions counselor at USD, I explored the following question with current and prospective transfer students, as well as local community college partners: how can I enhance the practices of my department to better support transfer students during the pretransfer phase at USD? My findings indicate that the transfer path to USD is hectic and …


Udl And Motivation: Student Perceptions Of The Impact Of Universal Design For Learning On Motivation Of First-Year Community College Students In Rural East Tennessee, Jennifer Mayes May 2020

Udl And Motivation: Student Perceptions Of The Impact Of Universal Design For Learning On Motivation Of First-Year Community College Students In Rural East Tennessee, Jennifer Mayes

Electronic Theses and Dissertations

The purpose of this quantitative study was to identify the perceptions of how Universal Design for Learning (UDL) impacts motivation in first-year community college students in rural East Tennessee. This study investigated the effects of UDL on motivation of first-year community college students in East Tennessee. This involved multiple sections of courses participating in a UDL pilot training program with the college’s Instructional Design department. Two of the courses were part of the UDL pilot, and two of the courses were teaching the Standard approved Master Curriculum. The study had a total of 109 participants, and 9 research questions were …


Improving Student Success In Community Colleges: A Case Study Of One Virginia Community College, Kristin M. Ogden Mar 2020

Improving Student Success In Community Colleges: A Case Study Of One Virginia Community College, Kristin M. Ogden

Graduate Dissertations and Theses

The Gates Foundation’s Completion by Design Loss Momentum Framework (LMF) has been the catalyst for twenty-first century community college reform. This framework indicates the points in a student’s college journey as: 1) Connection – from interest to application; 2) Entry – from enrolling to passing program gatekeeper courses; 3) Progress – from program entry to completion of program requirements; and 4) Completion – completion of credential of value for further market value or labor market advancement. The Completion by Design Loss Momentum Framework focuses on student success by using a Guided Pathways approach through which incoming students are given support …


The Effects Of The Work Environment On California Community College Counselors' Professional Self-Care, Tina Dang Jan 2020

The Effects Of The Work Environment On California Community College Counselors' Professional Self-Care, Tina Dang

University of the Pacific Theses and Dissertations

Healthy work environments are critical in fostering occupational self-care for helping professionals, but information on the self-care and the work environment is limited among community college counselors in California. Self-care is essential for the counseling profession in California community colleges (CCC), as it promotes wellness, which is needed in order to provide optimal services to students/clients. The lack of self-care results in counselor impairment, leading to undesirable factors (i.e., burnout, health conditions, and decrease in productivity). In educational institutions, counselors often find it difficult to maintain their own self-care. However, work environments have been shown to affect self-care at work …


Exploring The Effects Of An Afrocentric Learning Community On The Retention Of African American Students In Community Colleges: A Quantitative Study, Andre Crenshaw Jan 2020

Exploring The Effects Of An Afrocentric Learning Community On The Retention Of African American Students In Community Colleges: A Quantitative Study, Andre Crenshaw

Theses and Dissertations

The majority of African American students who begin postsecondary educational pursuits do not graduate within 6 years, resulting in one of the lowest postsecondary completion rates in America. As of Fall 2019, the degree applicable retention rate for African American students in California community colleges was 62%, compared to all students 87.65%. The purpose of this quantitative, nonexperimental study was to examine whether a learning community positively affected retention and success rates of African American students in community colleges, comparing outcomes with cohort Fall 2016 with cohort Fall 2019. This analysis applied Tinto’s Student Integration Model Theoretical Framework with supporting …


Blending Credit & Non-Credit Courses: Best Practices, Opportunities, Barriers, Keisha Samuels, M. Todd Estes, Heather Eckman, Kelly Gillerlain, Shanda Jenkins, Wendy Miller-Edwards, Olivia Reinauer, Nicole Walker Jul 2019

Blending Credit & Non-Credit Courses: Best Practices, Opportunities, Barriers, Keisha Samuels, M. Todd Estes, Heather Eckman, Kelly Gillerlain, Shanda Jenkins, Wendy Miller-Edwards, Olivia Reinauer, Nicole Walker

Inquiry: The Journal of the Virginia Community Colleges

Community colleges offer an array of programs designed to help students meet different goals. Noncredit education provides training for students seeking targeted, often shorter, courses for personal and professional enrichment (Cohen, Brawer, & Kisker, 2014). Many community colleges are now increasingly emphasizing noncredit workforce education as they support regional workforce development efforts and strive to meet the needs of their local industry partners (Van Noy, Jacobs, Korey, Bailey, & Hughes, 2008). Despite the millions of students enrolled in these courses and their potential to generate revenue for the institutions delivering programs, Voorhees and Milam (2005) refer to noncredit community college …


Increasing Diversity Of Faculty And Administrators In The Virginia Community College System, Nicole Munday, Rachel Angel, Mahzar Anik, Sylvia Clay, Lorraine Justice, Cheri Maea, Gena Mckinley, Tim Merrill, Aaron Rosenthal Jul 2019

Increasing Diversity Of Faculty And Administrators In The Virginia Community College System, Nicole Munday, Rachel Angel, Mahzar Anik, Sylvia Clay, Lorraine Justice, Cheri Maea, Gena Mckinley, Tim Merrill, Aaron Rosenthal

Inquiry: The Journal of the Virginia Community Colleges

In 2013, Chancellor DuBois convened a Task Force on Diversity with the aim of making the Virginia Community College System (VCCS) a model for diversity by “increasing the demographic diversity of the VCCS so that teaching faculty and leaders look more like the communities we serve” (Chancellors Diversity Task Force, 2014, p. 3). The hard work of the Task Force members culminated in a report that summarized their findings and recommendations, including a “Call to Action” list of 11 steps, many of which have been implemented or are in progress. Several of these key initiatives have put the VCCS on …


Using Artificial Intelligence To Enhance Educational Opportunities And Student Services In Higher Education, Mandy Barrett, Lisa Branson, Sheryl Carter, Frank Deleon, Justin Ellis, Cirrus Gundlach, Dale Lee Jul 2019

Using Artificial Intelligence To Enhance Educational Opportunities And Student Services In Higher Education, Mandy Barrett, Lisa Branson, Sheryl Carter, Frank Deleon, Justin Ellis, Cirrus Gundlach, Dale Lee

Inquiry: The Journal of the Virginia Community Colleges

Artificial intelligence (AI) technology is becoming the basis for business. Most businesses use it to improve the customer experience. The education community is just beginning to find ways to successfully implement AI for staff and students. Artificial Intelligence should be leveraged to create a better student experience. For example, Elon University uses AI to assist students with tracking previously taken courses and helps them apply the information to their course-planning (Gardner, 2018). Georgia State University uses Pounce, a chatbot built by AdmitHub, reducing summer melt by over 20% by reaching out to students via text when they have not completed …


Accelerating Student Success: The Case For Corequisite Instruction, Maggie Emblom-Callahan, Nekisha Burgess-Palm, Sandra Davis, Amanda Decker, Heather Diritto, Shana Dix, Camisha Parker, Eric Styles Jul 2019

Accelerating Student Success: The Case For Corequisite Instruction, Maggie Emblom-Callahan, Nekisha Burgess-Palm, Sandra Davis, Amanda Decker, Heather Diritto, Shana Dix, Camisha Parker, Eric Styles

Inquiry: The Journal of the Virginia Community Colleges

The successes of corequisite remediation courses and supplemental instruction over traditional remediation courses such as the modular Math Essentials have been widely and recently documented (Logue, Watanabe-Rose, & Douglas, 2016). Corequisite reform is an important strategy to improve student completion of higher education goals. A robust corequisite model integrates gateway course content with lifelong tools such as time management and study skills that help students beyond the scope of one course. Corequisite remediation may not completely eliminate developmental courses; however, “a fundamental redesign of the support system for academically underprepared students” will include corequisite remediation (Vandal, 2014). This broader “support …


Increasing Success With Online Degree Courses And Programs In The Vccs, Thomas Chatman, Dave Dick, Paula Ford, Pamela Henry, Kim Hobert, Miles Keller, Kevin Riley, Christina Tidwell, Roberta Wright Jul 2019

Increasing Success With Online Degree Courses And Programs In The Vccs, Thomas Chatman, Dave Dick, Paula Ford, Pamela Henry, Kim Hobert, Miles Keller, Kevin Riley, Christina Tidwell, Roberta Wright

Inquiry: The Journal of the Virginia Community Colleges

Over the last three years, 724,116 online courses were attempted within the Virginia Community College System (VCCS). From these attempts, 206,533 resulted in a grade of D or F or a withdrawal, accounting for 29% of all attempted online courses (Virginia Community College System, 2015). This does not account for the students who may have dropped the course early in the semester to avoid academic and/or financial consequences. Studies have shown that students who do not experience success in their courses drop out significantly more than their counterparts (Thayer, 1973). Additionally, these students experience delayed degree or certificate completions, higher …


Promoting The Value Of Career Education Programs, David Howell, Maryanne Serignese, Shawn Anderson, Rachel Dodson, Joshua Mcdowell, Jesse Miller, Dana Newcomer, Regina Sanders, Brooklyn Shehan Jul 2019

Promoting The Value Of Career Education Programs, David Howell, Maryanne Serignese, Shawn Anderson, Rachel Dodson, Joshua Mcdowell, Jesse Miller, Dana Newcomer, Regina Sanders, Brooklyn Shehan

Inquiry: The Journal of the Virginia Community Colleges

12.5 million secondary and postsecondary students are currently enrolled in Career and Technical Education (CTE) programs in the United States (“Career,” 2019). CTE programs provide students with the academic skills, technical skills, knowledge, and training necessary to succeed in future careers and to become lifelong learners (“Career,” 2019). Students are prepared for the workplace as a result of a competency-based learning approach and through partnerships with local employers who provide hands-on experience and work-based learning opportunities (“Career,” 2019). By 2020, 65 percent of American jobs will require some postsecondary education or training, with half of these positions requiring an associate …


Taking The Leap (Learner Engaged Advising Programs): Vccs Advising Practices And Recommendations, Valerie Burge-Hall, Latoya Garrison, Leigh Giles-Brown, Dan Lepore, Melanie Mcnall, Christine Pauly, Andrew Quinn, Lisa Vaughn Jordan Jul 2019

Taking The Leap (Learner Engaged Advising Programs): Vccs Advising Practices And Recommendations, Valerie Burge-Hall, Latoya Garrison, Leigh Giles-Brown, Dan Lepore, Melanie Mcnall, Christine Pauly, Andrew Quinn, Lisa Vaughn Jordan

Inquiry: The Journal of the Virginia Community Colleges

The Virginia Community College System (VCCS) administration identified the need for adequate and proactive advising programs to foster student success. This paper presents a review of “best practices” in advising to determine commonalities, provides a comparison with current VCCS advising practices, and offers recommendations that support the goal of ensuring high quality advising programs.


Improving Transferability Case Studies: 'Building A Better Bridge To The Bachelor's', Tamra Lipscomb, Cindy Wallin, David Braun, Katherine Clatterbuck, Faison Dana, Leonda Keniston, John Lipp, Christian Mason Jul 2019

Improving Transferability Case Studies: 'Building A Better Bridge To The Bachelor's', Tamra Lipscomb, Cindy Wallin, David Braun, Katherine Clatterbuck, Faison Dana, Leonda Keniston, John Lipp, Christian Mason

Inquiry: The Journal of the Virginia Community Colleges

Many Virginians aspiring to earn a four-year degree intentionally begin their journey at one of the 23 community colleges within the Virginia Community College System (VCCS). In concert with those aspirations, the VCCS is committed to providing its residents an affordable and accessible program of study that prepares them to transfer and earn a bachelor’s degree at any one of Virginia’s colleges and universities. The establishment of an affordable and accessible pathway was one of the emanating purposes of the community college (Mellow & Heelan, 2015). The dream of affordable transfer education is one of three key legislative efforts of …


Communication And Data Sharing Between K-12 And Community Colleges, Beth Page, Jacob Surratt, Debbie Bond, Mitzi Jones, Josh Meyer, Amy Webster, Brian Wright Jul 2019

Communication And Data Sharing Between K-12 And Community Colleges, Beth Page, Jacob Surratt, Debbie Bond, Mitzi Jones, Josh Meyer, Amy Webster, Brian Wright

Inquiry: The Journal of the Virginia Community Colleges

This report investigates communication and data sharing between K-12 and community colleges to identify best practices. This wide-ranging topic encompassed many efforts that impact student recruitment, retention and success in their postsecondary education. To prioritize the most pressing issues, this report focuses on recent system-wide findings and recommendations. In 2016, the Virginia General Assembly directed the Joint Legislative Audit and Review Commission (JLARC) to review the VCCS, a process that had not been done since 1991. The JLARC report in 2017 stated that a relatively low percentage of community college students obtain a degree or credential (39 percent). In addition …


Improving Completion Rates For Underrepresented Populations, Jen Daniels, Lynn Bowers, Megan Cook, Mark D'Antonio, Amber Foltz, Carlita Mccombs, John Sound, Jenni Vancuren Jul 2019

Improving Completion Rates For Underrepresented Populations, Jen Daniels, Lynn Bowers, Megan Cook, Mark D'Antonio, Amber Foltz, Carlita Mccombs, John Sound, Jenni Vancuren

Inquiry: The Journal of the Virginia Community Colleges

Most experienced educators recognize that many students will not complete optional assignments, and often those students who need additional help do not seek assistance. Current research demonstrates that students in underrepresented populations (see definition below) are less likely to seek support than others because they see needing help as a confirmation that they don’t really “belong” in college in the first place. Research shows that those who do access currently optional supports such as tutoring are more likely to succeed, so this research group looked for ways to build structured connections between underrepresented students and resources.

We found that our …


Asian American Community College Presidents: An Asiancrit Analysis Of Their Approaches To Leadership, Johnny Hu Jul 2019

Asian American Community College Presidents: An Asiancrit Analysis Of Their Approaches To Leadership, Johnny Hu

Ed.D. Dissertations in Practice

This study explores the experiences of five current and former Asian American community college presidents including their career transitions into executive leadership using an AsianCrit analysis for framing their narrative experiences. The literature review situates the experiences of Asian American community college presidents in various contexts by providing a brief summary of several historical moments and political movements that have shaped the realities they currently confront as higher education leaders. This study employed a Critical Race Theory (CRT) approach to counter storytelling to analyze the participants’ narratives both individually and thematically based on their social identities as Asian Americans and …


Stepping Stone Or Road Block: An Evaluation Of Community Colleges In The Midwest To Improve Attrition And Graduate Percentages Of African American Students, Tamela Odom Jul 2019

Stepping Stone Or Road Block: An Evaluation Of Community Colleges In The Midwest To Improve Attrition And Graduate Percentages Of African American Students, Tamela Odom

CUP Ed.D. Dissertations

The path towards higher education is not the same for all. The purpose of this qualitative case study was to explore why African American students enroll into community college in the Midwest at higher percentages than any other racial group but persist to graduation at the lowest percentages. Factors that hinder African American students from persisting toward graduation and eventual degree completion from a 2-year college were uncovered through interviews conducted with participants on community college campuses throughout the Midwest. Considering the findings of this study, it is suggested that professors and instructors use classroom interactions and instructional opportunities to …


Organizational Culture In Community Colleges: Making Connections To Diverse Student Success, Darcy A. Orellana May 2019

Organizational Culture In Community Colleges: Making Connections To Diverse Student Success, Darcy A. Orellana

Graduate Doctoral Dissertations

The lack of equitable educational outcomes for students of color continues to be a glaring problem for community colleges. Community colleges are challenged to find solutions to address long-standing achievement gaps. One institutional response has been to implement high impact practices (HIPs) as a means to improve persistence, retention, and graduation rates for all students. HIPs, however, have produced mixed results in terms of enhancing student success, and evidence suggests that students of color participate in fewer HIPs and thus receive less benefit from them. This study considers the proposition that students of color may decide not to participate in …


The Importance Of Coaching: A Program Evaluation Of The Americorps College Completion Coaches Program, Latoya E. Rolle Jan 2019

The Importance Of Coaching: A Program Evaluation Of The Americorps College Completion Coaches Program, Latoya E. Rolle

All Theses And Dissertations

As more students enroll than earn a post-secondary credential, persistence toward completion and graduation have become issues in community colleges. This program evaluation highlights the AmeriCorps College Completion Coach program implemented across community colleges in Ohio during 2012–2017 under the leadership of the Ohio Association of Community Colleges (OACC). The program goal is to improve postsecondary credential obtainment by increasing course completion and credit hour accumulation. This outcome is achieved by providing coaching to at-risk students in community colleges across Ohio. This study sought to discover the AmeriCorps College Completion Coach program’s best practices for student support services and explored …


Creative ‘Class’: Leading Innovation With Digital Pedagogy In Cultural And Creative Industry (Cci) Programs, Dana Morningstar Aug 2018

Creative ‘Class’: Leading Innovation With Digital Pedagogy In Cultural And Creative Industry (Cci) Programs, Dana Morningstar

The Dissertation-in-Practice at Western University

Leaders of cultural and creative programs (CCIs) in Ontario community colleges are key to realizing potential in higher education related to digital pedagogy, creativity, industry partnerships, entrepreneurship and innovation. In this Organizational Improvement Plan (OIP), the role of an academic leadership group is considered from Ontario-centric creative industry and innovation policies and college processes. The problem of practice is the gap of harmonized leadership strategy between higher education classroom practices and regional and provincial overarching educational strategy to increase innovation through digital pedagogy. Colleges have collective capacities in innovating with digital pedagogy in creative industry programs and providing graduates with …


The Persistence Of Community College Students: A Single Site Case Study, Michael K. Blanchard Aug 2018

The Persistence Of Community College Students: A Single Site Case Study, Michael K. Blanchard

All Theses And Dissertations

Only 22% of all students who enroll in community colleges complete an associate degree within three years, and only 16% of students at urban community colleges earn a degree in the same time frame. Community college administrators recognize that a majority of their student population desires to earn a degree, but many lack the knowledge, skills, and support to complete college. The purpose of this single site qualitative case study was to understand how community college students perceive wraparound services and how these services impact students’ persistence. Deil-Amen (2011) was used as the theoretical underpinning for this study. The setting …


Temperaments And Learning Styles Vs. Academic Performance Of First-Semester Physics Students, Shel Randall Jul 2018

Temperaments And Learning Styles Vs. Academic Performance Of First-Semester Physics Students, Shel Randall

Shel Randall

Purpose: The purpose of this retrospective quantitative correlational study was to determine the relationship of student temperament (as measured by the online Jung Typology Test) and learning styles (as measured by the Felder-Soloman Index of Learning Styles) to academic performance of first-semester physics students while enrolled in a Sierra Community College Physics Department course during the 2014 – 2016 school years
Methodology: This is a retrospective quantitative correlational study of the relationship between student personality information self-reported by survey and student performance as measured by semester grades. The historical survey data consists of results from two online assessments: …


Latina Community College Leaders And The Role Cultural Intelligence Plays In Their Leadership: El Líderazgo Inteligente De Administradoras Latinas., Patricia Avila May 2018

Latina Community College Leaders And The Role Cultural Intelligence Plays In Their Leadership: El Líderazgo Inteligente De Administradoras Latinas., Patricia Avila

Dissertations

Purpose: The purpose of this phenomenological study was to discover and describe how Latina community college administrators utilize the four elements of Cultural Intelligence (CQ) to provide leadership in their organizations.

Methodology: The phenomenological qualitative approach was used to describe the utilization of cultural intelligence of ten Latina community college administrators to provide effective leadership in their organizations. The researcher conducted in-depth interviews to gain insight into participants’ leadership behaviors outlined in the study’s purpose. An examination of the data collected revealed patterns and themes.

Findings: Examination of study participants’ interviews resulted in ten themes and 411 frequencies among the …


From Providing Access To Promoting Success: Transforming A Community College System’S Advising Services, Staci L. Grasky May 2018

From Providing Access To Promoting Success: Transforming A Community College System’S Advising Services, Staci L. Grasky

All Theses And Dissertations

The economy of the early twenty-first century endured the Great Recession, demanded an increasingly skilled workforce, and saw technological advancements that enabled new levels of scrutiny and accountability. Within this environment, institutions of higher education felt the impacts of recession and recovery, changing workforce demands, and heightened scrutiny. For community colleges, student demographics shifted and challenges grew as they admitted high numbers of students who faced obstacles to attaining their academic goals, such as a lack of preparation for college level work, low socioeconomic status, unclear goals, and first-generation status. With little ability to control these factors and mounting pressure …


The Effects Of Perceived Learning On Open Sourced Classrooms Within The Community Colleges In The Southeastern Region Of The United States, Amanda Carpenter-Horning Apr 2018

The Effects Of Perceived Learning On Open Sourced Classrooms Within The Community Colleges In The Southeastern Region Of The United States, Amanda Carpenter-Horning

Doctoral Dissertations and Projects

This study examined the perceived learning of students using open educational resources in face-to-face and distance education courses at nine community colleges in the southeastern region of the United States. The purpose of this causal-comparative study was to determine if students using open educational resources perceive learning differently from those using traditional textbooks as measured by the Cognitive, Affective, and Psychomotor (CAP) Perceived Learning Scale (Rovai, Wighting, Baker, & Grooms, 2009). Students at nine community colleges in the southeastern region of the United States completed the CAP Perceived Learning Scale following the successful completion of a first-year seminar course. The …


Factors Used To Determine The Teaching Load For Chairs In Public Community Colleges, Mandel Samuels, James O. Hammons Mar 2018

Factors Used To Determine The Teaching Load For Chairs In Public Community Colleges, Mandel Samuels, James O. Hammons

Academic Chairpersons Conference Proceedings

After a 10 minute presentation of a recently completed national study of the practices used by public community colleges to determine chair teaching load, attendees will be provided a framework and procedure for determining chair teaching load on their campus, and will then engage in a spirited but structured discussion of the factors to be considered and a process for assigning weights to each.


A Longitudinal Comparison Of Quality Of Life In Rural Counties With And Without Community Colleges, John Edward Jablonski Jan 2018

A Longitudinal Comparison Of Quality Of Life In Rural Counties With And Without Community Colleges, John Edward Jablonski

Legacy Theses & Dissertations (2009 - 2024)

An ex post quasi-experiment was conducted to compare the quality of life in counties where community colleges were established to the quality of life in similar counties where no colleges had been established. Twenty-eight pairs of rural counties were studied. The first county in each pair was chosen such that the only institution of higher education there between 1960 and 2010 was a community college that was founded in the 1960s. The second county in each pair was chosen as a control from the same geographic region, with similar population and similar per capita income in 1960 and no institution …


Co-Enrolling Students In Math Remediation And College-Level Math In A Community College System, Peter Thomas Anderson Oct 2017

Co-Enrolling Students In Math Remediation And College-Level Math In A Community College System, Peter Thomas Anderson

Educational Foundations & Leadership Theses & Dissertations

The purpose of this study was to conduct a rigorous examination of co-enrollment of students in math remediation and college-level math. A quasi-experimental, posthoc design examined the outcomes and the relationships of two groups of students who participated in a pilot project the goal of which was to assess the co-enrolled model that is designed to provide students with mathematics support. One group of students enrolled in a traditional model of developmental mathematics. The second group of students co-enrolled in developmental and college-level math.

The sample for this study was students (N = 7616) from nine community colleges in …


Enhancing Employability Skill Sets: The Obligation Of Community Colleges To Be Greater Than The Sum Of Their Parts, Linda C. Hill Ms. Jul 2017

Enhancing Employability Skill Sets: The Obligation Of Community Colleges To Be Greater Than The Sum Of Their Parts, Linda C. Hill Ms.

The Dissertation-in-Practice at Western University

The pressure upon post-secondary institutions in Ontario to address the persistent gap between the employability skill sets of their graduates and the changing needs of the modern workplace has never been greater. Forces such as the complexities of participating in a globally competitive economy, and advancements in information and communication technologies have shifted workplace expectations. Parents, students, and employers want to be assured that a diploma is indicative of the full range of skill sets necessary to achieve entry into a chosen occupation. The case method of analysis was used to examine one college’s quality assurance strategies for teaching and …


Communication Apprehension Among Community College Students: A Phenomenology, John R. Bragg Jr. May 2017

Communication Apprehension Among Community College Students: A Phenomenology, John R. Bragg Jr.

Electronic Theses and Dissertations

A qualitative investigation was conducted to explore the phenomenon of communication apprehension among a purposeful sample of five community college students with high levels of communication apprehension. The phenomenon of Communication Apprehension (CA) is “an individual’s level of fear or anxiety associated with either real or anticipated communication with another person or persons” (Beatty, McCroskey, & Heisel, 1998, p. 197; McCroskey, 1970, p. 269). All individuals experience some level of CA, and between 30% and 40% of individuals are estimated to experience high levels of CA. For the community college student with high levels of CA, the introductory communication course …