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Organizational Learning In Libraries At For-Profit Colleges And Universities, Julie Evener
Walden Dissertations and Doctoral Studies
Academic libraries contribute to student engagement, student learning, and retention; therefore, the effects of improved library services for students may be positive and long lasting. However, despite successful application of organizational learning (OL), a strategic process for improvement, to enhance services in academic libraries, little is known about OL in libraries of for-profit colleges and universities (FPCUs). The purpose of this sequential explanatory mixed-methods study was to assess and explore the use of OL in libraries at FPCUs. Argyris and SchÃ¶n's theory of organizational learning grounded this study. Responses to Chen's Processes and Phases of Organizational Learning ...