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Worker Use Of Social Media For Informal Learning In A Corporate Environment, Susan N. Genden

Wayne State University Dissertations

In the global workplace, workers must quickly adapt to changing information and productivity demands. Workers must filter information, avoid overload and find out what they need to know. How can use of social media technologies benefit the knowledge worker and the corporate workplace? This study presents a closer look at the use, perceptions, and reflections of active social media users within the corporate environment. The purpose of this study was to examine, through worker voice, factors in worker use of social media that lead to successful informal learning outcomes in the corporate environment. This qualitative research used a phenomenological methodology. …