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Education Commons

Open Access. Powered by Scholars. Published by Universities.®

2014

Educational Methods

Kansas Library Association College and University Libraries Section Proceedings

Circulation

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Full-Text Articles in Education

Using Gimlet And Libraryh3lp To Improve Services At The Butler Community College Libraries, Ronda Holt, Teresa Mayginnes, Samuel K. Willis Jul 2014

Using Gimlet And Libraryh3lp To Improve Services At The Butler Community College Libraries, Ronda Holt, Teresa Mayginnes, Samuel K. Willis

Kansas Library Association College and University Libraries Section Proceedings

Librarians from Butler Community College will speak about two tools, Gimlet and Libraryh3lp, which they use to improve service and track statistics at the circulation desk and online. The combination of the two software products enables them to track statistics and issues from reference inquiries, along with circulation, college, directional, and technical help questions. Gimlet is an easy and inexpensive desk statistics tracker and knowledge base that allows libraries to staff their desks wisely.