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Bailey/Howe Reference Analytics: What Two Years Of Data Tell Us, Elizabeth Berman
Bailey/Howe Reference Analytics: What Two Years Of Data Tell Us, Elizabeth Berman
UVM Libraries Conference Day
Analyzing the last two academic years (2010-2011 and 2011-2012) of reference-desk statistics, this presentation will highlight trends at the Bailey/Howe Reference Desk, and offer scenarios for the future of reference services.