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Full-Text Articles in Education

What Matters Most? Measuring Service Quality To Improve Schools, Shannon L. Hagerman Aug 2009

What Matters Most? Measuring Service Quality To Improve Schools, Shannon L. Hagerman

Electronic Theses and Dissertations

Over the recent years an observable trend has emerged in the field of education. Parents are empowered and encouraged to make school choice decisions for their children and have become consumers of the educational delivery system. They are inundated information regarding the “product” of the school - student achievement scores and overall performance rankings. Do parents value other things beyond academic performance rankings and student achievement ratings? How do parents perceive the importance of the quality of the delivery of educational services? In a competitive educational marketplace, attracting and retaining families is essential to a school’s ability to survive and …


A Phenomenological Study Of Balanced Leadership, Ann K. Christy Aug 2009

A Phenomenological Study Of Balanced Leadership, Ann K. Christy

Electronic Theses and Dissertations

The purpose of this study was to describe, interpret and analyze the experiences of six elementary principals in the Stewart district who have effectively balanced the instructional and managerial roles of the principalship. The research question for this study is: How do effective principals balance managerial tasks and instructional leadership responsibilities?

By analyzing these experiences, principals would be able to provide valuable insights into principal's needs and feelings about instructional leadership. This study centers around six elementary principals that provided information regarding the skills needed to become an instructional leader and their interpretation of experiences that contributed to their development …


Examination Of Universal Screening In Response To Intervention At The Secondary Level, Debra Allison Layland Jan 2009

Examination Of Universal Screening In Response To Intervention At The Secondary Level, Debra Allison Layland

Electronic Theses and Dissertations

The purpose of this study was to examine three means of universal screening to identify students in need of reading interventions at the secondary school level. Specifically the results of the Colorado State Assessment Program (CSAP), the Test of Silent Contextual Reading Fluency (TOSCRF) (Hammill, Wiederholt, & Allen, 2006) and the Test of Silent Word Reading Fluency (TOSWRF) (Mather, Hammill, Allen, & Roberts, 2004) were used to group students in a Response to Intervention Framework of Tier 1 (needing no intervention), Tier 2 (needing intervention) and Tier 3 (needing intensive intervention). Categorization results were compared to determine the accuracy of …


English Teachers And English Language Learners In Middle School Classrooms: Perspectives And Practices, Elmer Celso Manzanares Jan 2009

English Teachers And English Language Learners In Middle School Classrooms: Perspectives And Practices, Elmer Celso Manzanares

Electronic Theses and Dissertations

Public school classrooms in the United States are composed of an increasingly diverse population of learners. The number of students with limited proficiency in English has grown exponentially across the United States, yet their level of academic achievement lags significantly behind that of their language-majority peers.

The purpose of this study was to examine the attitudes, opinions and practices of middle school language arts/reading teachers regarding the inclusion of ELL students and the support they receive in their classrooms. The researcher administered a survey to 171 language arts/reading middle school teachers and interviewed six teachers from fourteen schools in a …