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Education Commons

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Series

University of Pennsylvania

Public Affairs, Public Policy and Public Administration

1996

Teaching and Learning

Articles 1 - 1 of 1

Full-Text Articles in Education

Cultural Competence: Essential Measurements Of Quality For Managed Care Organizations, Elizabeth Mackenzie, Risa Lavizzo-Mourey May 1996

Cultural Competence: Essential Measurements Of Quality For Managed Care Organizations, Elizabeth Mackenzie, Risa Lavizzo-Mourey

GSE Publications

We are currently witnessing a radical change in the health care system in the United States as a result of the managed care juggernaut. Driven by the imperative to stem increasing health care costs, managed care seeks to save money by “managing” health care utilization and narrowing the choices available to health care consumers. Although both cost-saving strategies are effective, they also present a potential threat to quality of care. As HEDIS and other measures of quality are revised, physicians must establish guidelines for quality of care that support the burgeoning managed health care environment. In developing these guidelines and ...