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Management Education: Valuing 'Differences' In The Classroom, Gloria Gordon Phd

Gloria Gordon PhD

In this paper a discussion is presented for the inclusion of the valuing of 'differences' between people as the cornerstone of hospitality management education curricula using a three-pronged approach. The models advocated for achieving this aim are 'identity development' (Myers, 1991), Action Learning (Revans, 1969) and Awareness and Competence (Howells, 1982). It is argued that the nature of the hospitality industry and the global environment which it serves demands such educational processes if self-aware, critical and ethical managers are to be developed. Empowerment of students through the development of critical thinking skills will enable them to become aware and reflective …