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Selected Works

Iowa State University

Nancy K. Franz

Program Evaluation

Publication Year

Articles 1 - 2 of 2

Full-Text Articles in Education

Enhancing Accountability: Servsafe™ Impact Template Delivers, Renee Boyer, Matthew Benson, Heather Boyd, Mena Forrester, Nancy K. Franz, Karen Gehrt, Patsy Pelland, Kirsten Roan Jun 2009

Enhancing Accountability: Servsafe™ Impact Template Delivers, Renee Boyer, Matthew Benson, Heather Boyd, Mena Forrester, Nancy K. Franz, Karen Gehrt, Patsy Pelland, Kirsten Roan

Nancy K. Franz

Generating statewide impact data from Extension programs can be challenging. To streamline reporting, Extension specialists, with the help of county agents and administrators, generated a statewide impact statement for the ServSafe™ program in Virginia. This template includes knowledge gain, behavior change, and economic impact from participants generated from current standardized evaluation methods used by all Extension educators across the state. Providing this template for agents resulted in easier, more consistent yearly reporting for those agents administering the program.


Reporting Program Impacts: Slaying The Dragon Of Resistance, Nancy K. Franz, Mark Mccann Dec 2007

Reporting Program Impacts: Slaying The Dragon Of Resistance, Nancy K. Franz, Mark Mccann

Nancy K. Franz

Virginia Cooperative Extension has responded to today's environment of enhanced accountability by improving the organization's program impact reporting. Successful strategies to enhance the quantity and quality of program impact reports include new hires, training faculty and administration, individual and small group technical assistance, development of reporting tools, and tying impact reporting to performance and recognition. This holistic approach resulted in enhanced reporting and use of program impacts as well as improved program design and evaluation.