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Stakeholder Perceptions Of A University Response To Crisis, Katherine M. Kelley Aug 2014

Stakeholder Perceptions Of A University Response To Crisis, Katherine M. Kelley

Electronic Theses and Dissertations

The purpose of this study was to contribute to current theory-driven research in crisis communication by examining the perceptions of multiple stakeholder groups to a university crisis response strategy. Two main questions were examined in this dissertation. The first question attempted to determine if a significant difference existed between stakeholder groups and their perception of university reputation, responsibility for the crisis, and potential supportive behaviors toward the university following the university’s response to a crisis. The second asked if Coombs’s Situational Crisis Communication Theory is a practical application for universities.

The participants were from 4 stakeholder groups associated ...


Men And Mustangs: From Communicative Messages Within The Wild Horse Inmate Program To A Communicative Theory Of Learning How To Teach, Kristine Larissa Reyes Jan 2014

Men And Mustangs: From Communicative Messages Within The Wild Horse Inmate Program To A Communicative Theory Of Learning How To Teach, Kristine Larissa Reyes

Electronic Theses and Dissertations

The purpose of this study was to discover the communicative messages within the Wild Horse Inmate Program. This dissertation developed the communicative theory of learning how to teach, a grounded theory based on the communicative messages of the Department of Corrections' officers and Bureau of Land Manager employees who work with inmates in a western state Wild Horse Inmate Program. I approached theorizing the communicative theory of learning how to teach from the applied communication perspective that communication is the enactment and application--symbolic and physical--of communication in daily life. The applied context was the Wild Horse Inmate Program where I ...