Education Commons^™

An Analysis Of Campus Civility: Best Practices From Student Affairs Professionals, Amy Zieziula

Electronic Theses and Dissertations

Incivility on college campuses is an issue that can disrupt the learning environment and the retention of students, as well as harm the reputation of a college campus. This is a pertinent issue for leaders in higher education to address and to promote a more civil campus both inside and outside of the classroom. There is no research that addresses how Student Affairs Professionals best promote civility on college campuses, and this study fills that research gap. This qualitative study was conducted using Student Affairs Professionals at eight SUNY institutions. The Generational Theory and Work Place Incivility Theory were utilized …