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Full-Text Articles in Education

Articulation Practices Of Two- And Four-Year Public Colleges In Tennessee, Amy L. Freeman Dec 1996

Articulation Practices Of Two- And Four-Year Public Colleges In Tennessee, Amy L. Freeman

Electronic Theses and Dissertations

This study had two purposes. The first was to identify present articulation practices within Tennessee public colleges. The second was to select recommendations for ideal articulation practice that might lead to improved transfer/articulation among two- and four-year public colleges in Tennessee. A survey instrument was sent to persons identified as chief articulation officers within Tennessee public colleges. They were asked to evaluate identified articulation practices according to present practice and according to ideal practice. Results were used to determine which transfer and articulation practices were currently used in Tennessee public colleges, which transfer and articulation practices ideally should be used …


Implementing Total Quality Management In Business And Academe: A Case Study, Nancy O. Bartell Aug 1996

Implementing Total Quality Management In Business And Academe: A Case Study, Nancy O. Bartell

Electronic Theses and Dissertations

Total quality management (TQM) is a philosophy and process that has been successfully implemented in many business firms. Other organizations, including institutions of higher education, have become increasingly interested in adopting it. It is likely that facilitators need to be cognizant of organizational differences and adjust facilitation methods and strategies accordingly. This dissertation is an exploratory study designed to examine the role of the TQM facilitator in diverse settings. Specifically, the study is an in-depth two-case research study of TQM implementation in an international manufacturing firm and a regional institution of higher education. The primary foci of this dissertation are …


A Survey Of Sophomore Students' Impressions Of Academic Advising Services At East Tennessee State University, Ronald D. Gross May 1996

A Survey Of Sophomore Students' Impressions Of Academic Advising Services At East Tennessee State University, Ronald D. Gross

Electronic Theses and Dissertations

This study of sophomore students' at East Tennessee State University was conducted to determine students' impressions of the institutional academic advising program, to assess students' level of satisfaction with the academic advisor's assistance with those topics discussed in academic advising sessions, and to determine students' impressions of their academic advisor. The data collected in this study revealed that the sophomore students at ETSU were slightly dissatisfied with their advisor's assistance. Data derived from comparative analyses for differences in impressions of academic advising services found that specific demographic groups were basically neutral in their satisfaction with advising. Few statistically significant differences …


Exploring The Congruency Between Student Satisfaction And Institutional Effectiveness In Higher Education, Kathryn K. Franklin May 1996

Exploring The Congruency Between Student Satisfaction And Institutional Effectiveness In Higher Education, Kathryn K. Franklin

Electronic Theses and Dissertations

Because of the increasing emphasis on the accountability of higher education, constituents of the academy have searched for reliable and valid measures of institutional effectiveness. One measure of institutional effectiveness, gaining in popularity with accountability proponents, has been the assessment of overall student satisfaction. To build a link between student satisfaction and institutional effectiveness, past researchers have made the assumption that a relationship exists between these two constructs. This assumption has been grounded in a further supposition that a congruency exists between the criteria used by students to determine satisfaction and the criteria used by higher education administrators to evaluate …


A Survey Of Sophomore Students' Impressions Of Academic Advising Services At East Tennessee State University, Ronald D. Gross May 1996

A Survey Of Sophomore Students' Impressions Of Academic Advising Services At East Tennessee State University, Ronald D. Gross

Electronic Theses and Dissertations

This study of sophomore students' at East Tennessee State University was conducted to determine students' impressions of the institutional academic advising program, to assess students' level of satisfaction with the academic advisor's assistance with those topics discussed in academic advising sessions, and to determine students' impressions of their academic advisor. The data collected in this study revealed that the sophomore students at ETSU were slightly dissatisfied with their advisor's assistance. Data derived from comparative analyses for differences in impressions of academic advising services found that specific demographic groups were basically neutral in their satisfaction with advising. Few statistically significant differences …


Assessing Students' Gains From The College Experience At East Tennessee State University, Ramona A. Williams May 1996

Assessing Students' Gains From The College Experience At East Tennessee State University, Ramona A. Williams

Electronic Theses and Dissertations

The purpose of this study was to determine what activities from the ETSU experience influence students' opinions about their growth and development. This study also examined the influence of sex, age, and classification in college. Three research questions and five hypotheses were examined. The Third Edition of the College Student Experiences Questionnaire (CSEQ) was the instrument used in this study. The CSEQ was administered to 50 undergraduate classes at East Tennessee State University during the Spring Semester 1994. There were 19 independent variables and five dependent variables in this study. The 19 independent variables included students' scores on the 14 …


Factors Related To Enrollment Decisions Of Accepted Traditional-Age Students At Milligan College, John L. Derry May 1996

Factors Related To Enrollment Decisions Of Accepted Traditional-Age Students At Milligan College, John L. Derry

Electronic Theses and Dissertations

This study examined an aspect of enrollment management at a private liberal arts college. Factors related to enrollment decisions of students accepted for admission to Milligan College were analyzed by comparing two groups: matriculants and nonmatriculants. The population consisted of 438 traditional-age applicants for the 1995 fall semester. Data were collected from the application for admission, financial aid application, and a survey instrument designed to obtain information relative to influences on the enrollment decision. The Purposes of the research were to determine if significant differences existed between the two groups and to identify the characteristics of the students most likely …


Common Transitional And First-Year Experiences Of Newly Appointed Community College Deans: A Qualitative Analysis, Joseph B. Olson May 1996

Common Transitional And First-Year Experiences Of Newly Appointed Community College Deans: A Qualitative Analysis, Joseph B. Olson

Electronic Theses and Dissertations

The purpose of this qualitative research study was to identify common transitional and first year experiences of newly appointed community college deans. A population of deans from the states of North Carolina, Virginia, and Texas was identified. Through the use of qualitative research techniques, personalized accounts were collected from a sample of eleven deans. Through a qualitative analysis of these personalized accounts, thirteen themes were developed. These themes identified common issues and backgrounds encountered and shared by the eleven deans. These themes reveal that: (1) prior community college administrative experience was a prerequisite to the deanship, (2) there were no …