Education Commons^™

The Glass Jaw. The Presence Of Incivility, Conflict, And Bullying In Disempowering Workplaces: A Study Of Middle-Level Managers In Heis, Maria Esther Caratini Prado

Electronic Theses and Dissertations

Middle-level managers at HEIs experience stress-related conflicts that include incivility and bullying. There is a gap in the literature regarding middle-level managers’ contributions to improving interpersonal relationships in the workplace and the type of conflict-management training most suited to middle-level managers in HEIs when incivility, conflict, and bullying are present. This qualitative design study sought to understand conflict management from the perspective of HEI middle-level managers within the manager-to-subordinate relationship. The study examined the lived experiences of 10 HEI middle-level managers with coded data revealing four overall themes: structural challenges, sources of conflict, conflict training, and managing conflict. The results …

Muslim International Student And Higher Education: A Qualitative Study Of Students' Experiences Against A Backdrop Of Islamophobia, Donna M. Seppy

Electronic Theses and Dissertations

International student enrollment at institutions of higher education in the United States continues to rise. Despite political and social tensions, students from the Middle East and North Africa (MENA) nations continue to enroll in record numbers, yet there is minimal literature focused on the experiences of this sub-group of international students.

This qualitative study sought to understand the lived-experiences and perceived needs of Muslim International students from Middle East and North Africa nations enrolled in an institution of higher education in the northeast United States. This study employed a phenomenological approach to discovery aimed to develop new understandings of their …

Speaking Out Despite White Noise: Examining The Leadership Of African American Female Technical College Presidents And Vice Presidents, Ashley Morris

Electronic Theses and Dissertations

The purpose of this phenomenological, qualitative study was to explore the experiences of African American female leaders in higher education. More specifically, this study examined the experiences of these leaders who assume the role of presidents and vice presidents at Georgia technical colleges. The study contextualized the experiences of these leaders and illustrated how those experiences influence their leadership methods and the establishment of their leadership presence. The results of this study form a context for understanding the leadership methods of African American female leaders.

An Exploration Of The Impostor Phenomenon And Its Impact On Black Women Administrators In Higher Education In The South, Marian Muldrow

Electronic Theses and Dissertations

Numerous studies document Black student and faculty underrepresentation in higher education and the obstacles blocking their access to the classroom either as students or as instructors. As Black women students work toward graduate degrees, Black women administrators are needed so these students can see their identity reflected in their academic leaders.

As a result, this study focused on the particular challenges that limit upward mobility to senior-level administrative positions and highlighted some of the obstacles and conflicts that arise when Black women pursue leadership positions at institutions of higher education. The highlighted historical events related to education, as well as …

Pre- And Post-Matriculation Correlates Of Student Retention Within A Community College Setting, Pamela E. Goodman

Electronic Theses and Dissertations

In the 1990s, due in part to declining enrollment numbers and prolonged budget constraints, student retention became a primary focus in higher education. Aligned with the nationwide interest, this longitudinal, archival study focused on the correlates of student retention at Walters State Community College, located in Morristown, Tennessee. The population involved 17,497 students enrolled from the fall semester of 1992 through the fall semester of 1997. Four sets of variables were investigated--demographic variables, pre-matriculation variables, post-matriculation variables related to grades, and post-matriculation variables related to enrollment. The data were collected through the use of a computer program written to access …

Perceptions Of The Appropriateness Of The 1998 Malcolm Baldrige National Quality Award Education Criteria For Assessing Virginia Community Colleges, Dixon B. Joyce

Electronic Theses and Dissertations

The purposes of this study were: (a) To determine whether full-time teaching faculty and full-time administrators perceive the Malcolm Baldrige National Quality Award (MBNQA) 1998 Education Criteria for Performance Excellence (ECPE) to be appropriate for assessing Virginia community colleges, and (b) To determine if differences in perceptions exist regarding demographic variables among full-time teaching faculty and among full-time administrators in the use of these criteria to assess Virginia community colleges. Data were collected from a random sample of 129 full-time teaching faculty and 57 full-time administrators using the seven categories and 18 items of the 1998 ECPE. Demographic factors included …

A Study Of Faculty Development At Fourteen Community Colleges In The Tennessee Board Of Regents System, James C. Lefler

Electronic Theses and Dissertations

The purpose of this study was to determine the status of and need for faculty development in the 14 community colleges in the Tennessee Board of Regents System. The study examined the status of faculty development, importance of scholarship, perceived needs, preferred faculty development topics, and methods of instruction. A review of demographic characteristics was conducted to develop a profile of TBR community college faculty and to assess the relationship between these demographic variables and the need for and selection of faculty development topics. Data collection was conducted using the Faculty Development Questionnaire . A selective random sample was drawn …

A Measurement Of Total Quality Management In Selected North Carolina Community Colleges, Gene C. Couch

Electronic Theses and Dissertations

Many of the colleges in the North Carolina Community College System have embarked on a "quality" journey to continuously improve the educational programs and services that they provide to their communities. The primary focus of this study was to determine the level of Total Quality Management (TQM) principles implemented in selected North Carolina community colleges and to determine if there was a difference in the perception of its implementation between administrators and faculty. Additionally, this study examined the influence of the following variables on the implementation of TQM in selected North Carolina community colleges: personal factors (age, gender, ethnicity, and …

Articulation Practices Of Two- And Four-Year Public Colleges In Tennessee, Amy L. Freeman

Electronic Theses and Dissertations

This study had two purposes. The first was to identify present articulation practices within Tennessee public colleges. The second was to select recommendations for ideal articulation practice that might lead to improved transfer/articulation among two- and four-year public colleges in Tennessee. A survey instrument was sent to persons identified as chief articulation officers within Tennessee public colleges. They were asked to evaluate identified articulation practices according to present practice and according to ideal practice. Results were used to determine which transfer and articulation practices were currently used in Tennessee public colleges, which transfer and articulation practices ideally should be used …

Common Transitional And First-Year Experiences Of Newly Appointed Community College Deans: A Qualitative Analysis, Joseph B. Olson

Electronic Theses and Dissertations

The purpose of this qualitative research study was to identify common transitional and first year experiences of newly appointed community college deans. A population of deans from the states of North Carolina, Virginia, and Texas was identified. Through the use of qualitative research techniques, personalized accounts were collected from a sample of eleven deans. Through a qualitative analysis of these personalized accounts, thirteen themes were developed. These themes identified common issues and backgrounds encountered and shared by the eleven deans. These themes reveal that: (1) prior community college administrative experience was a prerequisite to the deanship, (2) there were no …

Young Women Who Marry Early And Attend The Community College: Factors Which Influence The Completion Of Associate Degrees, Donald K. Bartholomay

Electronic Theses and Dissertations

The purpose of this study was to investigate, through in-depth interviews, those factors which served to motivate early marriage women in the attainment of associate degrees and to identify characteristics of early marriage women who were successful in completing associate degrees. The details obtained from these interviews were interpreted and their meanings used to generate propositions and implications about the completion of associate degrees by this group of students. In-depth interviews were conducted with 28 early marriage women (informants) who either completed associate degrees or were within 12 semester hours of completing an associate degree. In addition, 15 in-depth interviews …

The Relationship Between The Attitudes Of Directors And Instructors And Student Ratings In Remedial And Developmental Studies In Tennessee's Community Colleges, Carolyn H. Brown

Electronic Theses and Dissertations

The purpose of this study was to determine if a relationship existed between the attitudes of remedial and developmental directors and instructors and student ratings. A population of 230 full-time directors and instructors and 3,269 remedial students were surveyed in the Fall of 1990. The return rate was 95% for the directors and instructors with the student rate dependent upon instructors administering the instruments. Two instruments were developed--one to measure the attitudes of directors and instructors and one for student ratings of instructors. Seven null hypotheses were formulated; 5 were retained and 2 rejected, at the.05 level of significance. Factor …