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Electronic Theses and Dissertations

Higher Education Administration

Crisis Management

2011

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Factors That Shape The Crisis Management Styles Of Former And Current Senior Level Student Affairs Administrators At The University Of Mississippi, Shannon Baker Richardson Jan 2011

Factors That Shape The Crisis Management Styles Of Former And Current Senior Level Student Affairs Administrators At The University Of Mississippi, Shannon Baker Richardson

Electronic Theses and Dissertations

Campus crisis intervention and management are hot topics among student affairs professionals and the world of higher education. Policies and protocols surrounding crisis preparation and response have received much publicity through research studies and peer-reviearticles. However, little material has been published regarding the factors that contribute to the crisis management styles of student affairs administrators—leaders that are on the front lines when a crisis occurs. This dissertation is a phenomenological study of seven past and present senior-level student affairs administrators at The University of Mississippi. These seven administrators were intervieand asked questions about their crisis experiences, crisis training, institutional culture, …