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Student-Faculty Interactions As Predictors Of Retention And Satisfaction Among Generation Z College Students, Stephani Jarecke

Electronic Theses and Dissertations

Student retention has historically been an important discussion in higher education. While the importance of student retention remains, a new generation of students have filled colleges and universities. This study examines how interactions with faculty influence Generation Z college students’ overall satisfaction and student retention. The quantitative study used the NSSE survey instrument at a public land-grant institution in the Midwest. The results of a Mann-Whitney U analysis indicated a significant difference in student satisfaction reported between students who returned to the same institution the following year and students who did not return. A multiple linear regression analysis indicated that …