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Identification Of Entry-Level Clerical/Secretarial Skills And Competencies And Utilization Of Hardware And Software Applications In Clark County Businesses, Phyllis A. Maki
Dissertations and Theses
Business educators need to provide relevant career education and train students adequately for entry-level work and success in a dynamic and changing society. It is imperative, then, we identify those skills, knowledge, and attitudes necessary for success not only in today's office but also in the office of the future.
To determine the competencies and skills required, a survey of businesses in the Clark County area was completed. The questionnaire was designed to assess current computer usage and technical and nontechnical skill requirements.