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Western Kentucky University

Organizational Communication

Higher Education

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Full-Text Articles in Education

Making ‘The Ask’ To Internal Stakeholders: The Influence Of Organizational Identification On University Faculty And Staff Giving, Lora Haley Ashley Jul 2018

Making ‘The Ask’ To Internal Stakeholders: The Influence Of Organizational Identification On University Faculty And Staff Giving, Lora Haley Ashley

Masters Theses & Specialist Projects

The purpose of this study was to explore faculty/staff identification with their employing university and how that, in turn, may influence their decision to financially support the institution, or not. This study employed a case study approach and a mixed methods research design utilizing both qualitative and quantitative data. An online survey using Cheney’s (1982) Organizational Identification Questionnaire measured faculty/staff members’ identification with the organization and with their specific departments. The survey also collected data on faculty/staff past charitable giving. Following the survey, qualitative focus groups and interviews were conducted with faculty/staff members to explore ...


Staff Perceptions Of Work-Environment Factors Affecting Morale In Southeastern Registrar's Offices, Rheanna Plemons May 2014

Staff Perceptions Of Work-Environment Factors Affecting Morale In Southeastern Registrar's Offices, Rheanna Plemons

Dissertations

Studies on morale are prevalent in industry, healthcare, and public educational systems. However, morale studies are limited within higher education and focusing on the support staff at universities. This qualitative study used focus groups to identify themes among support staff in selected Registrar’s Offices in the Southeastern region of the United States. Institutions were chosen based on comparable enrollments and similar organizational structure. The researcher asked participants to discuss their perceptions on current morale levels in the office and how different work responsibilities affect morale. In addition, participants were asked to discuss motivators used by leaders and whether those ...