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Models Of Integrated Student Services, Roland A. Carrillo

Graduate Research Papers

In the past ten years, some colleges and universities have rethought the types of services they offer to their students and the manner in which the services are delivered. This innovation in student services involves rethinking and organizing common processes, matching personnel and technology to accomplish these processes, and modifications in physical facilities to better accommodate the new system. Together, these innovations often create a "one-stop shop" that delivers a multitude of common student services in a quick and efficient manner. This reorganization is known as integrated student services (Beede & Burnett, 1999).