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Residence Directors As Residential Crisis Workers: Exploring The Role Of Campus-Based Critical Incident Stress Management In The Mitigation Of Compassion Fatigue, Noga Flory

Doctoral Dissertations

Residence Directors, as a result of repeated exposure to their students' trauma, are prone to developing compassion fatigue. Research on the use of college-based Critical Incident Stress Management (CISM) has been shown to foster collaboration, consultation, and increased stress debriefing among staff who respond to critical incidents on campus. CISM can teach Residence Directors means of recognizing work-related triggers, contribute to the normalization of stress reactions, and improve healthy coping and self-care strategies. CISM can also potentially help reduce or diminish the incidence of compassion fatigue and burnout, thereby improving Residence Directors' overall professional and personal quality of life and …