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Education Commons

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Full-Text Articles in Education

Partnering With Information Technology At The Reference Desk: A Model For Success, Jeffrey A. Franks Dec 2010

Partnering With Information Technology At The Reference Desk: A Model For Success, Jeffrey A. Franks

Jeffrey A Franks

Case study of library reference unit and information technology unit cooperation and collaboration to provide seamless, user-centered service based upon a learning commons concept.


Session Control Software, Jeffrey A. Franks Dec 2010

Session Control Software, Jeffrey A. Franks

Jeffrey A Franks

Case study in the use of session control software in an academic library reference setting.