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Articles 1 - 10 of 10

Full-Text Articles in Education

The Poor Administrator And You, Jeffrey A. Franks Dec 2012

The Poor Administrator And You, Jeffrey A. Franks

Jeffrey A Franks

Survival tips for the mid-level manager assigned to a poor or ineffective upper level public sector administrator, particularly in the field of librarianship.


Consult Me First, Jeffrey A. Franks Dec 2012

Consult Me First, Jeffrey A. Franks

Jeffrey A Franks

Analysis, case studies, and advice to mid-level managers who have not been consulted by upper level administrators prior to those administrators making organizationally significant decisions.


Partnering With Information Technology At The Reference Desk: A Model For Success, Jeffrey A. Franks Dec 2010

Partnering With Information Technology At The Reference Desk: A Model For Success, Jeffrey A. Franks

Jeffrey A Franks

Case study of library reference unit and information technology unit cooperation and collaboration to provide seamless, user-centered service based upon a learning commons concept.


Session Control Software, Jeffrey A. Franks Dec 2010

Session Control Software, Jeffrey A. Franks

Jeffrey A Franks

Case study in the use of session control software in an academic library reference setting.


Introducing Learning Commons Functionality Into A Traditional Reference Setting, Jeffrey A. Franks Dec 2007

Introducing Learning Commons Functionality Into A Traditional Reference Setting, Jeffrey A. Franks

Jeffrey A Franks

For the past decade the University Libraries at The University of Akron has been modifying and enhancing its services in response to changing technologies and user needs, as well as evolving campus strategies. Library efforts centered on service excellence and student success have played a leading role in the inclusion of a planned learning commons as one of the key strategic initiatives of the University. At this time the learning commons concept has been fully developed, while the proposed building renovation plan is underway. The Library, however, is utilizing key opportunities in the present to integrate learning commons functionality into ...


Reference Librarians Speak For Users: A Learning Commons Concept That Meets The Needs Of A Diverse Student Body, Jeffrey A. Franks, Michael P. Tosko Dec 2006

Reference Librarians Speak For Users: A Learning Commons Concept That Meets The Needs Of A Diverse Student Body, Jeffrey A. Franks, Michael P. Tosko

Jeffrey A Franks

This article describes the creation of a learning commons at a main campus library at a medium-sized, state university.


Learning Commons Concept, Jeffrey A. Franks Dec 2004

Learning Commons Concept, Jeffrey A. Franks

Jeffrey A Franks

Internal document accepted as basis for learning commons planning at the University of Akron.


Developing An Interactive Web Tutorial To Teach Information Competencies: The Planning Process At The University Of Akron, Jeffrey A. Franks, Robert S. Hackley, Joseph E. Straw, Susan Direnzo Dec 1999

Developing An Interactive Web Tutorial To Teach Information Competencies: The Planning Process At The University Of Akron, Jeffrey A. Franks, Robert S. Hackley, Joseph E. Straw, Susan Direnzo

Jeffrey A Franks

No abstract provided.


The University Library And Campus Web Development: A Case Study, Jeffrey A. Franks Dec 1996

The University Library And Campus Web Development: A Case Study, Jeffrey A. Franks

Jeffrey A Franks

Describes a new organizational structure that placed the campus web master and oversight for campus web development under the auspices of the University Libraries at the University of Akron in the late 1990's. Discusses rationale and advantages.


Forming A Reference Service Philosophy, Jeffrey A. Franks Dec 1996

Forming A Reference Service Philosophy, Jeffrey A. Franks

Jeffrey A Franks

Describes a process for discovering a reference department's shared values and their role in shaping the unit's reference service philosophy.