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Chapman University

Higher Education Administration

Conflict management

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Full-Text Articles in Education

The Interrelationships Among Culture, Communication, And Conflict In A Newly Formed Doctoral Program, Julie Brockman, Joel A. Colbert, Michael Hass Jan 2011

The Interrelationships Among Culture, Communication, And Conflict In A Newly Formed Doctoral Program, Julie Brockman, Joel A. Colbert, Michael Hass

Education Faculty Articles and Research

The purpose of the Setting Expectations and Conflict Resolution project was to provide faculty and doctoral students with a professional development program that addressed conflict resolution using an interest-based approach. The program included two days of training focusing on setting expectations, exploring sources of conflict, and designing interventions to address conflict as it occurs. At the end of each day, participants were given a questionnaire to evaluate the usefulness of the training and its impact on their attitudes toward conflict. Focus groups were also held to assess the impact of the program. Preliminary results indicate that the program met or ...