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Atlanta University Center

2016

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Articles 1 - 30 of 37

Full-Text Articles in Education

A Case Study On The Relationship Between Factors Of Graduate Student Engagement And Academic Achievement At A Historically Black College And University (Hbcu), Emmett E. Ward Iii Dec 2016

A Case Study On The Relationship Between Factors Of Graduate Student Engagement And Academic Achievement At A Historically Black College And University (Hbcu), Emmett E. Ward Iii

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

The purpose of the mixed method study was to examine the relationship between factors of graduate student engagement and academic achievement at a historically black college and university (HBCU). The independent variables were graduate student safety in the learning environment, graduate student to graduate student relationships, graduate student to faculty relationships, graduate students’ self-efficacy, graduate students’ motivation, graduate students’ faculty mentoring, graduate students’ integration, graduate students’ study habits, and graduate students’ use of technology. Qualitatively, correlational research was used to examine the extent of the relationship between independent variables and academic achievement. Qualitatively, the phenomenological approach was used to investigate ...


Course-Based Science Research Promotes Learning In Diverse Students At Diverse Institutions, Nancy L. Staub, Lawrence S. Blumer, Christopher W. Beck, Veronique A. Delasalle, Gerald D. Griffin, Robert B. Merritt, Bettye Sue Hennington, Wendy H. Grillo, Gail P. Hallowell, Sandra L. White, Catherine M. Mader Dec 2016

Course-Based Science Research Promotes Learning In Diverse Students At Diverse Institutions, Nancy L. Staub, Lawrence S. Blumer, Christopher W. Beck, Veronique A. Delasalle, Gerald D. Griffin, Robert B. Merritt, Bettye Sue Hennington, Wendy H. Grillo, Gail P. Hallowell, Sandra L. White, Catherine M. Mader

Morehouse Faculty Publications

Course-based research experiences (CREs) are powerful strategies for spreading learning and improving persistence for all students, both science majors and nonscience majors. Here we address the crucial components of CREs (context, discovery, ownership, iteration, communication, presentation) found across a broad range of such courses at a variety of academic institutions. We also address how the design of a CRE should vary according to the background of student participants; no single CRE format is perfect. We provide a framework for implementing CREs across multiple institutional types and several disciplines throughout the typical four years of undergraduate work, designed to a variety ...


No Rest For The Weary: The Weight Of Race, Gender, And Place Inside And Outside A Southern Classroom, Barbara Harris Combs Dec 2016

No Rest For The Weary: The Weight Of Race, Gender, And Place Inside And Outside A Southern Classroom, Barbara Harris Combs

Clark Atlanta University Faculty Publications

In this article, I reflect on my lived experience as an African American woman teaching in the racialized and gendered context of a predominantly white institution (PWI) in the Deep South. I use the context of a southern campus in the Deep South to provide insight into the ways place, race, and gender continue to shape experiences of people of color and in so doing highlight the fallacy that the United States is a colorblind or post-racial society. To do so, I utilize counter-storytelling—a tool advanced by critical race theory (CRT) scholars; while CRT is useful to understand the ...


Free To Learn: Why Unleashing The Instinct To Play Will Make Our Children Happier, More Self-Reliant, And Better Students For Life, Aditi Pai Dec 2016

Free To Learn: Why Unleashing The Instinct To Play Will Make Our Children Happier, More Self-Reliant, And Better Students For Life, Aditi Pai

Spelman College Faculty Publications

Peter Gray’s “Free to learn” is a powerful and interesting exploration of “the biological underpinnings of education.” Inspired by his own young son’s rebellion against schooling, here he sets out to prove that schools destroy the natural instinct to learn. Whether one agrees with him on the evils of the present education system or vigorously disagrees that the current system fails our students utterly on every level, this is a thought-provoking read for not only evolutionary biologists, but also psychologists, citizens, policy-makers, and especially for parents and teachers


Examining The Effectiveness Of A Semi-Self-Paced Flipped Learning Format In A College General Chemistry Sequence, Lisa Hibbard, Shannon Sung, Breché Wells Nov 2016

Examining The Effectiveness Of A Semi-Self-Paced Flipped Learning Format In A College General Chemistry Sequence, Lisa Hibbard, Shannon Sung, Breché Wells

Spelman College Faculty Publications

Flipped learning has come to the forefront in education. It maximizes learning by moving content delivery online, where learning can be self-paced, allowing for class time to focus on student-centered active learning. This five-year cross-sectional study assessed student performance in a college general chemistry for majors sequence taught by a single instructor, comparing the flipped learning format to a more traditional lecture format. Students’ conceptual knowledge was captured through the use of American Chemical Society (ACS) standardized exam scores and analyzed using one-way ANCOVA. Student motivation and learning perceptions were assessed using the Chemistry Motivation Questionnaire (CMQ-II) and an in-house ...


Spelman Messenger Fall 2015 Vol. 125 No. 2, Spelman College Nov 2016

Spelman Messenger Fall 2015 Vol. 125 No. 2, Spelman College

Spelman Messenger

No abstract provided.


Principles And Practices Fostering Inclusive Excellence: Lessons From The Howard Hughes Medical Institute’S Capstone Institutions, Patricia Marten Dibartolo, Leslie Gregg-Jolly, Deborah Gross, Ellen Iverson, Cathryn A. Manduca, David B. Cooke Iii, Gregory K. Davis, Cameron Davidson, Paul E. Hertz, Lisa Hibbard, Shubha K. Ireland, Catherine Mader, Aditi Pai, Shirley Raps, Kathleen Siwicki Sep 2016

Principles And Practices Fostering Inclusive Excellence: Lessons From The Howard Hughes Medical Institute’S Capstone Institutions, Patricia Marten Dibartolo, Leslie Gregg-Jolly, Deborah Gross, Ellen Iverson, Cathryn A. Manduca, David B. Cooke Iii, Gregory K. Davis, Cameron Davidson, Paul E. Hertz, Lisa Hibbard, Shubha K. Ireland, Catherine Mader, Aditi Pai, Shirley Raps, Kathleen Siwicki

Spelman College Faculty Publications

Best-practices pedagogy in science, technology, engineering, and mathematics (STEM) aims for inclusive excellence that fosters student persistence. This paper describes principles of inclusivity across 11 primarily undergraduate institutions designated as Capstone Awardees in Howard Hughes Medical Institute’s (HHMI) 2012 competition. The Capstones represent a range of institutional missions, student profiles, and geographical locations. Each successfully directed activities toward persistence of STEM students, especially those from traditionally underrepresented groups, through a set of common elements: mentoring programs to build community; research experiences to strengthen scientific skill/ identity; attention to quantitative skills; and outreach/bridge programs to broaden the student pool ...


On Track For Graduation: An Investigation Of Causal Factors Related To Student Outcomes In A Credit Recovery Program In A Metro Atlanta School District, Shelia M. Johnson-Reese Jul 2016

On Track For Graduation: An Investigation Of Causal Factors Related To Student Outcomes In A Credit Recovery Program In A Metro Atlanta School District, Shelia M. Johnson-Reese

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

This study examined the relationship between credit recovery outcomes and select causal factors. In this study, credit recovery was defined as the extent to which students successfully complete the following courses: coordinate algebra, biology, physical science, and analytic geometry. Independent variables explored in this research were student motivation, student engagement, self-regulation, blended learning models, and formative assessments.

A mixed method design was used to triangulate the quantitative data with the teachers’ perceptions data collected from the qualitative data. The qualitative data examined how teachers used formative assessments to improve student learning, the

perception of the effectiveness of the program, and ...


Evaluation Of An Experimental Data Management System For Program Data At The College Level, Hema Nair Jul 2016

Evaluation Of An Experimental Data Management System For Program Data At The College Level, Hema Nair

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

An experimental data management system has been designed, developed, and implemented in this dissertation. The system satisfies the requirements specifications of the Department of Curriculum and Instruction in the School of Education. The university in this study has installed some learning management systems and assessment systems, such as Banner®, Canvas®, TracDat®, and Taskstream® (university’s name is omitted for anonymity purposes). These systems individually do not perform the necessary data analysis and data management to generate appropriate reports. The system developed in this study can generate more metrics and quantitative measures for reporting purposes within a shorter time. These metrics ...


Financial Aid And Other Selected Variables Related To The Retention Of First-Time Full-Time College Freshmen And Their Persistence To Graduation Within Six Years At A Private Historically Black College Or University, Mary E. Anderson Jul 2016

Financial Aid And Other Selected Variables Related To The Retention Of First-Time Full-Time College Freshmen And Their Persistence To Graduation Within Six Years At A Private Historically Black College Or University, Mary E. Anderson

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

This mixed methods research study used a QUAN-QUAL Model to examine the impact that various factors have on student persistence to graduation in postsecondary education. A documentary research approach was used to collect secondary or existing data from the student information system for first-time full-time freshmen in the Fall 2008 Cohort who graduated within six years. The size of the sample for the quantitative inquiry was 211. A correlational research design was employed to determine if a significant relationship existed between the dependent variables—Persistence to Graduation within Six Years (YEAR) and Final GPA at Time of Degree Completion (FIN ...


College Athletic Reputation And College Choice Among African American High School Seniors: Evidence From The Educational Longitudinal Study, Jomills Henry Braddock Ii, Hua Lv, Marvin P. Dawkins Jul 2016

College Athletic Reputation And College Choice Among African American High School Seniors: Evidence From The Educational Longitudinal Study, Jomills Henry Braddock Ii, Hua Lv, Marvin P. Dawkins

Challenge

This study extends research on college choice, with recent national survey data, by examining what African American students say about the importance of college athletic reputation in choosing which school to attend. We use the Educational Longitudinal Survey to examine the overall distribution of self-reported factors that shape college choices among African American high school seniors who express plans to attend college immediately after high school. We then conduct factor analysis to examine the structure of relations among the diverse factors shaping student preferences and their contribution to understanding variation in the college choice process among African Americans. Finally, to ...


Black Males In The College Classroom: A Quantitative Analysis Of Student Athlete – Faculty Interactions, Eddie Comeaux Jul 2016

Black Males In The College Classroom: A Quantitative Analysis Of Student Athlete – Faculty Interactions, Eddie Comeaux

Challenge

Few scholars have examined the social and academic environmental influence on college student-athletes. This study explored the relationship between Black male student-athletes and faculty and the impact of specific forms of student athlete-faculty interaction on academic achievement. Data are drawn from the Cooperative Institutional Research Program’s 2000 Freshman Survey and 2004 Follow-Up Survey. The sample includes 739 Black football and basketball players attending predominantly White institutions. The findings provided evidence that the impact of the contact is to some extent contingent upon the specific nature of the interaction for Black male student-athletes. For example, faculty who provided encouragement for ...


What Works? A Qualitative Examination Of The Factors Related To The Academic Success Of African American Males At A Predominantly White College In The South, Ray V. Robertson, Danielle Mason Jun 2016

What Works? A Qualitative Examination Of The Factors Related To The Academic Success Of African American Males At A Predominantly White College In The South, Ray V. Robertson, Danielle Mason

Challenge

Our study examined the factors related to the retention/academic success of African American males at a mid-sized, regional, predominantly white university in the south. The selected university has an African American male graduation rate, of approximately twenty-three percent, which is thirteen percentage points below the national Black male average. Feagin’s (1998) theory of cumulative discrimination was used to analyze in-depth interview responses from fifteen African American males who were selected using convenience sampling.


Academic Engagement Among African American Males Who Hold Aspirations For Athletic Careers In Professional Sports, Marvin P. Dawkins, Jomills Henry Braddock Ii, Adrienne Celaya Jun 2016

Academic Engagement Among African American Males Who Hold Aspirations For Athletic Careers In Professional Sports, Marvin P. Dawkins, Jomills Henry Braddock Ii, Adrienne Celaya

Challenge

No abstract available.


An Examination Of The Effects Of School-Based Varsity Sport Participation And Parental Involvement On Male Academic Behaviors, Simone Travis O'Bryan, Jomills Henry Braddock Ii, Marvin P. Dawkins Jun 2016

An Examination Of The Effects Of School-Based Varsity Sport Participation And Parental Involvement On Male Academic Behaviors, Simone Travis O'Bryan, Jomills Henry Braddock Ii, Marvin P. Dawkins

Challenge

Using data from the Education Longitudinal Study of 2002 (ELS:2002), we developed and empirically tested a conceptual model to assess the longitudinal impact of school-based athletic participation and parental involvement, along with other factors, on the college-bound behaviors of male high school seniors attending public schools in the U.S. The conceptual model was tested using multiple regression and path analysis. Results indicate that 10th grade varsity sport is a significant positive predictor of 12th grade college-bound behaviors, net antecedent model variables (including SES and prior achievement). Additionally, African American parents are significantly more involved with their sons than ...


Dual Deviants: The Balancing Act Of Black Graduate Students, Addrain Conyers Jun 2016

Dual Deviants: The Balancing Act Of Black Graduate Students, Addrain Conyers

Challenge

The study of deviant behavior was designed to focus on departure from a group’s normative expectations; however, the primary focus of deviance research has been the departure from the dominant group’s norms. What happens when one is stigmatized by the dominant group and their minority group? Making use of interview data, this study investigates the life of black graduate students as they manage two spoiled identities, one in the academic world and the other in the black community. There were three major strategies used to manage their identities: (1) passing and covering via language manipulation; (2) fronting via ...


Evaluation Of A School Systems Plan To Utilize Teachers' Perceptions Of Principal Leadership To Improve Student Achievement, Ed Williams Jun 2016

Evaluation Of A School Systems Plan To Utilize Teachers' Perceptions Of Principal Leadership To Improve Student Achievement, Ed Williams

Challenge

This study examines fourth grade student achievement in relation to teacher perceptions of principal leadership and other selected variables in a large urban school district in Georgia. Student achievement was measured by performance on the Georgia Criterion-Referenced Competency Tests (CRCT) during the 2004-05 and 2005-06 school years. The leadership instrument measures six competencies: (I) Instructional Leadership, (II) Interpersonal Skills, (III) Decision-making Skills, (IV) Facilities Planning Skills and Student Behavior Expectations, (V) Evaluation, and (VI) School Climate. The sample consisted of 3,900 teachers from 81 schools in the district. Demographic variables for each school included enrollment, free/reduced lunch eligibility ...


Factors Affecting Institution Selection For Undergraduate Gates Millennium Scholars, Whitney Monique Payton May 2016

Factors Affecting Institution Selection For Undergraduate Gates Millennium Scholars, Whitney Monique Payton

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

College enrollment is experiencing an upward trend; however, the quality of institutions selected by minority students remains a question. Promising minority students are failing to select high quality colleges and universities, despite academic components that would leave them otherwise qualified for admission. In fact, nearly 80% of high academic achieving low-income, minority students under match when selecting a college or university (Obama & Obama, 2014).

The purpose of this study was to examine the factors leading to selection of institution for Gates Millennium Scholars while examining the relationship between college selection and socioeconomic status, cost, high school grade point average (GPA ...


Parental Involvement In Twenty-First Century Schools And The Implications Of The Changing Family Structure: Recommendations For Leaders, Anetta Rena Smith May 2016

Parental Involvement In Twenty-First Century Schools And The Implications Of The Changing Family Structure: Recommendations For Leaders, Anetta Rena Smith

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

The purpose of this mixed-methods study is to identify major factors that directly

affect parental involvement in 21st century schools. This study examined several

elements of parental involvement. It calculated the idea of the changing family

context and parental involvement, technology and parental involvement, the impact

of Cultural Capital and parental involvement, the impact of the Academic Parent

Teacher Teams program and parental involvement, and parents’ demographics

and parental involvement. Data gathered to inform the research were derived from

parent surveys and teachers and administrators interviews. The research

examined the relationship between the parental involvement and parents’

perception of the ...


Factors For Educational Leaders To Consider That May Affect Teacher And Parent Perceptions Of The Academic Achievement Of Eight Grade African-American Male Students, Toma Z. Redmon May 2016

Factors For Educational Leaders To Consider That May Affect Teacher And Parent Perceptions Of The Academic Achievement Of Eight Grade African-American Male Students, Toma Z. Redmon

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

The purpose of this qualitative study was to examine the factors that may affect teacher and parent perception of the academic achievement of eighth grade African- American male students. The independent variables were socioeconomic status, family structure, perceived self-esteem, peer affiliations, extracurricular activities, and student behavior. The dependent variable was student achievement. The qualitative case study method was specifically selected for this study to examine the similarities and differences of two groups of African-American male students. This study collected data and offered strategies and recommendations for school and district-level leadership to identify and better support African-American male students.

The study ...


Teaching And Instruction: A Study Exploring Contributing Factors That Impact Reading Comprehension For English Language Learners In Middle School And Strategies For Improvement, Tieandra L. Lewis May 2016

Teaching And Instruction: A Study Exploring Contributing Factors That Impact Reading Comprehension For English Language Learners In Middle School And Strategies For Improvement, Tieandra L. Lewis

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

The purpose of this mixed methodological study was to explore factors that impact English Language Learners’ (ELLs) reading comprehension in middle school and strategies for improvement. The independent variables were Oral Language Skills, Reading Motivation, Cultural Relevant Pedagogy, Teacher Instructional Strategies, Students’ Self-Efficacy in the use of English, Academic Peer Support, and Student Socialization/Involvement; the dependent variable was Reading Comprehension. This study took place at one private school outside the Atlanta Metropolitan area in which 99% of the population are ELLs. The participants included 60 students and 3 teachers of different content backgrounds.

The quantitative data collected included a ...


A Case Study Examining The Influence Of Youth Culture And College Experience On Student Persistence Among Underserved African-American Students, Sonya M. Okoli May 2016

A Case Study Examining The Influence Of Youth Culture And College Experience On Student Persistence Among Underserved African-American Students, Sonya M. Okoli

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

The purpose of this qualitative study was to explore how youth culture influences the attitudes and motivations of African-American junior college students who have aspirations to complete postsecondary credentials to advance their socioeconomic status but do not persist. In this study, youth culture was defined as the values, norms, and practices shared by African-American youth between the ages of 18-24, indicative of the way they chose to live life and make decisions. The independent variables were Academic Self-Concept, Student Educational Experience, College Bridge Programs, Academic Advisement, Faculty Involvement and Interaction, Extracurricular Activities, Youth Culture, Family Support, Socioeconomic Status ...


High School Teacher Perceptions On The Influence Of Inquiry Science Labs On Student Performance On The Georgia High School Graduation Test (Ghsgt) In An Urban School District, Zawadaski Robinson May 2016

High School Teacher Perceptions On The Influence Of Inquiry Science Labs On Student Performance On The Georgia High School Graduation Test (Ghsgt) In An Urban School District, Zawadaski Robinson

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

This study served to properly illustrate the relationship between teacher perceptions of science instruction in both traditional schools and small learning community-based schools. Further, this study also served to illustrate how these perceptions and ideologies impact student achievement as evidenced on state standardized tests. Using the independent variables of number of years of teaching experience for the teacher, teacher perceptions of science instruction in traditional schools, teacher perceptions of science instruction in small learning communities, and teacher perceptions of correlation between teaching style and student achievement, this study determined the manner of correlation between perception and practice.

A mixed method ...


Holding The Village Accountable: A Comparative Case Study Of Two Economically Divergent Communities To Investigate The Extent Social Capital Impacts Student Achievement In Stem, Stephanie V. Hunte May 2016

Holding The Village Accountable: A Comparative Case Study Of Two Economically Divergent Communities To Investigate The Extent Social Capital Impacts Student Achievement In Stem, Stephanie V. Hunte

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

This dissertation explores the extent social capital and social networking impact student achievement in STEM within communities of divergent affluence and influence. The lack of parity of academic amenities within communities, including academic tutoring, math and science classes, and workshops tend to impede student achievement within the schoolhouse. Therefore, activities occurring within households result in each community’s ability to serve as either a bridge or a barrier to student academic success. The author argues that through community mobilization to drive further access to community-based academic resources, students can be connected to opportunities to nourish their STEM competencies, which will ...


The Influence Of Charter School Elements Of Organizational Leadership And Other Factors On Teachers' Perception Of Self Efficacy In A Charter School Setting, Kerry-Ann Holmes May 2016

The Influence Of Charter School Elements Of Organizational Leadership And Other Factors On Teachers' Perception Of Self Efficacy In A Charter School Setting, Kerry-Ann Holmes

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

Since the mid-1960s, education reform has been a cyclical progression of renewed policy, innovative practices, and cutting edge research. In this current era, a plethora of school districts across the nation believe charters schools are the imminent transformation and improvement of public education.

This study dissected the perceived impressive aura of charter school elements as it relates to teacher efficacy. The purpose of this qualitative study was to investigate the influence of charter school organizational leadership structure, student performance, professional autonomy, salary, internal parental involvement, educational resources, professional development, school partnerships, school culture, and charter school reputation on teacher efficacy ...


A Comparison Of The Impact Of The Use Of Technology Vs. Traditional Teaching Methodology On Students’ Scores On Coordinate Algebra Milestones, Brandon Fears May 2016

A Comparison Of The Impact Of The Use Of Technology Vs. Traditional Teaching Methodology On Students’ Scores On Coordinate Algebra Milestones, Brandon Fears

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

The purpose of this experimental research was to examine the effects of the use of the TI-84 Plus Graphing Calculator on the achievement of Coordinate Algebra students to ascertain if the use of this tool promotes student achievement and increases the probability of students passing the Coordinate Algebra Milestones Assessment. Successful completion of Coordinate Algebra determines whether students receive a high school diploma and without a high school diploma students are ensuring themselves lives filled with low paying jobs, short-term employment, and a greater possibility of being incarcerated.

The participants for this research consisted of all regular education students who ...


Factors That Affect The Learning Needs And Outcomes Of Students With Special Needs In An Inclusive Setting At One Elementary School In The Eastern Region Of The United States, Steven-Kyle Jefferson May 2016

Factors That Affect The Learning Needs And Outcomes Of Students With Special Needs In An Inclusive Setting At One Elementary School In The Eastern Region Of The United States, Steven-Kyle Jefferson

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

The purpose of this qualitative case study was to investigate the factors that affect the learning needs and outcomes of students with special needs in an inclusive setting, such as: leadership style, student discipline, parental involvement, professional development, teacher collaboration, administrative support, influence of peers, student ability grouping, class size and attendance. A principal, assistant principal, special education coordinator, teachers and other individuals that have leadership roles within the school community were interviewed, documents were analyzed and observations were made in order to acquire information concerning the learning needs and outcomes of the special needs students within their school. This ...


A Time For Change: An Examination Of A Historically Black College Or University (Hbcu) And Its Efforts To Globalize And Acculturate International Students Into Campus Life, Stephanie L. Mcrae May 2016

A Time For Change: An Examination Of A Historically Black College Or University (Hbcu) And Its Efforts To Globalize And Acculturate International Students Into Campus Life, Stephanie L. Mcrae

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

This study took place at a historically black college or university (HBCU) in the southeastern region of the United States. The participants were two administrators who worked directly with international students, 11 international graduate students, and seven international undergraduate students. Grounded theory was used to analyze the data because this theory is built upon information gathering which can lead to the emergence of concepts or themes.

The purpose of this study was to examine the institutional efforts of a HBCU to retain international students. The study collected qualitative data to analyze international students’ social integration and acculturation to HBCU culture ...


A Study Of The Relationship Between Customer Service And Student Satisfaction At A Historically Black College And University (Hbcu), Patti Hammonds-Greene May 2016

A Study Of The Relationship Between Customer Service And Student Satisfaction At A Historically Black College And University (Hbcu), Patti Hammonds-Greene

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

This study examined the relationship between customer service and student satisfaction at a historically black college and university. Student satisfaction was measured by student engagement, student recruitment, and student retention. Participants of the study were comprised of 485 undergraduate and graduate students from a historically black college and university, and they were selected utilizing non-probability convenience sampling among the target population. The findings of the study indicated that there was a statistically significant relationship between customer service and student satisfaction, customer service and student engagement, and customer service and student retention. There was no statistically significant relationship between customer service ...


A Study Of The Relationship Between The 2005 Education Reform, Hurricane Katrina, And The Development Of Charter Schools In New Orleans, Louisiana, Janice Chube Moore May 2016

A Study Of The Relationship Between The 2005 Education Reform, Hurricane Katrina, And The Development Of Charter Schools In New Orleans, Louisiana, Janice Chube Moore

Electronic Theses & Dissertations Collection for Atlanta University & Clark Atlanta University

This study examines the relationship between the 2005 education reform, Hurricane Katrina, and the development of charter schools in New Orleans, Louisiana. The education reforms were established in November 2005, three months after the storm, with the enactment of the Louisiana Recovery School District Law, Act No. 35, First Extraordinary Session, 2005, House Bill No.121. The study answered three questions pertaining to the variables that follow: the relationship between the 2005 education reform and Hurricane Katrina, the relationship between the 2005 education reform and the development of charter schools, and the relationship between Hurricane Katrina and the development of ...