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2017

Management Sciences and Quantitative Methods

Administrative assistants

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Full-Text Articles in Education

Personality Factors That Influence Administrative Assistants' Participation In Continuing Education And Training, Rose Friend Schmitt Jan 2017

Personality Factors That Influence Administrative Assistants' Participation In Continuing Education And Training, Rose Friend Schmitt

Walden Dissertations and Doctoral Studies

Administrative assistants (AAs) provide critical office support for modern businesses, yet many do not participate in the continuing education and training (CE&T) required for rapidly changing technologies and new office procedures. The purpose of this non-experimental quantitative correlational study was to investigate whether a significant predictive relationship exists between AAs' general self-efficacy (GSE), locus of control (LOC), and their participation in CE&T activities. The primary research question examined whether a significant predictive relationship existed among these variables, factoring in generation cohort and education level. Bandura's self-efficacy theory and Rotter's LOC theory provided the theoretical foundations. Volunteer ...