Education Commons^™

Conflict Management And Team Building As Competencies For Nurse Managers To Improve Retention, Jeanette Black

DNP Qualifying Manuscripts

Abstract

Aim(s): To critically review and summarize evidence related to coaching and training nurse managers in conflict management and team building skills and to determine the relationship of these skills to retention.

Background: Retention of nurse managers is a significant challenge to healthcare organizations.

Evaluation: The databases searched were CINAHL, PubMed, evidence-based journals, JANE, Cochrane, SCOPUS and Joanna Briggs. The keywords searched were conflict management, team building, nurse manager retention, retention, teamwork, healthy work environment, conflict management theory, organizational culture, coaching nurse managers, and nursing. Articles with the strongest evidence were critically appraised using the Johns Hopkins Research and …

The Effect Of Admissions Viewbooks On Students’ Expectancies And Engagement, Hayley C. Hoffman

Theses and Dissertations--Communication

This study seeks to explore the impact that admissions viewbooks have on students’ expectancies of an institution as well as their academic and social engagement. Because few studies exist on admissions viewbooks, the literature review seeks to establish a base for the importance of viewbooks in students’ college choice and their development of expectancies of their chosen institution, as well as the subsequent impacts of violated expectations on engagement and retention. Using both qualitative and quantitative methods, this study examines (1) the promises made by institutions in their viewbooks as found via textual analysis and (2) the impact of violated …