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Theses/Dissertations

Theses and Dissertations

Mentoring

University of Iowa

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Mutually Beneficial Interactions: Campus Custodian-College Student Relationships, Jeremy John Reed May 2015

Mutually Beneficial Interactions: Campus Custodian-College Student Relationships, Jeremy John Reed

Theses and Dissertations

The purpose of this dissertation research was to bring voice to university custodians as blue-collar workers by exploring the manner in which four custodians interact with students on a university campus. The following research questions framed this study: 1) In what ways do four campus custodians interact with students during their work day at a large public university? 2) In what ways do those custodians talk about students and their interactions with students?

This study adopted a critical philosophical lens that acknowledged the historically-marginalized voice of custodians as campus blue-collar workers. Extant research on blue-collar worker identity theory and college ...