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Electronic Theses and Dissertations

South Dakota State University

2016

Educational Assessment, Evaluation, and Research

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A Descriptive Study Of International Students’ Needs And Service Satisfaction At South Dakota State University, Xiaoyu Guo Jan 2016

A Descriptive Study Of International Students’ Needs And Service Satisfaction At South Dakota State University, Xiaoyu Guo

Electronic Theses and Dissertations

The growing international educational marketplace attracts students from all over the world. These students not only bring economic benefits to the host countries, but bring their cultures and languages as well. However, international students face challenges and have needs and expectations when studying abroad. They often do not know how to find services or information they need across the university to adjust smoothly in this new environment. Meanwhile, the host universities may not fully address these international students’ special needs because they have limited useful information to understand these students. This researcher conducted a study seeking to identify international students’ …