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University of Tennessee, Knoxville

Accountability

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Decision Utility Of Productivity Indicators At The Campus Level, Ryan Sheffield Otto Dec 2013

Decision Utility Of Productivity Indicators At The Campus Level, Ryan Sheffield Otto

Doctoral Dissertations

In today’s higher education environment, costs are increasing, tuition is increasing, subsidies are decreasing, student attrition is extensive, and global competition is increasing. These and other internal and external factors in higher education have created a mounting interest in productivity indicators, the ratio of outputs divided by inputs (Hanushek, 2007; Harris, 2010; Levin, 1993; Massy, 2011; Massy & Wilger, 1992; NCHEMS, 2010; Vedder, 2004). Leaders in higher education as well as external governing bodies are increasingly using productivity indicators to create systems of transparency and accountability. Despite the increased focus on productivity and productivity indicators, little has been done to …