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Perceptions Of Second-Level Managers' Performance In Student Affairs, Jennifer Kingsley
Perceptions Of Second-Level Managers' Performance In Student Affairs, Jennifer Kingsley
Educational Foundations & Leadership Theses & Dissertations
This study explored first- (subordinates) and second-level (managers) student affairs professionals' perceptions of managers' skills and abilities (N = 193). Participants in this study were members of the National Association for Student Personnel Administrators, National Association for Campus Activities, Association of College an University Housing Officer-International, and the Association on Higher Education and Disability in Virginia. Two instruments were used for the study: (1) Demographics, collecting demographic information and qualitative data, (2) Survey of Management Practices, which assesses managers' skills and abilities.
The respondents were predominantly Caucasian (82%), female (62%), between 26–40 years old (72%), and held a master's degree …