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Certification Of Financial Aid Administrators, Stacey A. Peterson
Certification Of Financial Aid Administrators, Stacey A. Peterson
Educational Foundations & Leadership Theses & Dissertations
The certification of financial aid administrators has been debated for over 37 years. A job satisfaction survey conducted by the National Association of Student Financial Aid Administrators (NASFAA, 2008a) revealed that college and university administrators' perceptions of the efficiency, effectiveness, and quality of the services provided by the financial aid office have a direct effect on the job satisfaction of financial aid practitioners. The study also hinted at a possible link between these perceptions and the resources allocated to the financial aid office. Open-ended comments collected as a part of the survey suggested that while members of the financial aid …