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Higher Education Administration

Conference

University of Vermont

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Bailey/Howe Reference Analytics: What Two Years Of Data Tell Us, Elizabeth Berman Aug 2012

Bailey/Howe Reference Analytics: What Two Years Of Data Tell Us, Elizabeth Berman

UVM Libraries Conference Day

Analyzing the last two academic years (2010-2011 and 2011-2012) of reference-desk statistics, this presentation will highlight trends at the Bailey/Howe Reference Desk, and offer scenarios for the future of reference services.