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Teacher Education and Professional Development

Stephen F. Austin State University

Journal

Disputes

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Full-Text Articles in Education

Twenty Characteristics Of An Effective Conflict Management Response Team, Phoebe A. Okungu Ph.D., Frank E. Mullins, Deann Lechtenberger, Janice Murdock Feb 2017

Twenty Characteristics Of An Effective Conflict Management Response Team, Phoebe A. Okungu Ph.D., Frank E. Mullins, Deann Lechtenberger, Janice Murdock

Journal of Human Services: Training, Research, and Practice

Abstract Every day elementary, secondary, and college classrooms report at least one incidence of violence. These may be in the form of verbal abuse, bullying, extortions, and fights. These conflict occurrences can be attributed to the lack of conflict resolution skills among school personnel. This article will discuss twenty (20) steps that can be used to resolve conflicts. These steps will offer two or more parties a direction to find a peaceful solution to a disagreement. It goes without saying that the best solution to a conflict is the solution that is best for all individuals involved. Since that is ...