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Enhancing Communication Through Crucial Conversations® Training: Outcomes And Best-Practices, Dawn E. Bratsch-Prince, Rodney S. Bagley
Enhancing Communication Through Crucial Conversations® Training: Outcomes And Best-Practices, Dawn E. Bratsch-Prince, Rodney S. Bagley
Academic Chairpersons Conference Proceedings
Department chairs and other academic leaders were invited to participate in Crucial Conversations training as part of professional development programming sponsored by the provost’s office. This session will 1) describe the logistics of the program including the Crucial Conversations platform; 2) present cohort data, 3) share assessment data for the program; and 4) identify best practices for on-going communication training.