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Better Teams Through Type, Jeremy Dwyer

WWU Honors College Senior Projects

When business people are asked what skills are most important in business, and especially management, they often answer “ability to communicate with other employees.” Successful communication though, takes more than mastery of English and knowing a few things about active listening. Effective communication requires the ability to understand, and appreciate, how the other person thinks. If people don’t understand their differences they will communicate in different ways and the efficiency and cohesion of your organization will suffer.

Type theory, upon which this course is based, attempts to describe personalities so that people can come to understand, and appreciate, the perspectives …