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La Salle University

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Convert Client Training To Elearning, Kevin Clark Jan 2015

Convert Client Training To Elearning, Kevin Clark

Graduate Annual

eBay Enterprise Inc. (EE) provides end to end e-Commerce solutions for large clients such as Toys R Us, Sony, Ralph Lauren, and Dick’s Sporting Goods. EE must train their clients how to use proprietary software to manage their website. To date this training has been 100% instructor-led. An eLearning experience will improve client education and reduce costs for EE and its clients alike.

The final deliverable for this project is a single eLearning course made up of several smaller modules that focus on the EE Manager software application. The course will be accessible to clients via the EE LMS ...