Education Commons^™

Is The Role Of Work Engagement Essential To Employee Performance Or ‘Nice To Have’?, Woocheol Kim, Soo Jeoung Han, Jiwon Park

Organizational Performance and Workplace Learning Faculty Publications and Presentations

The current study aimed to scrutinize roles of work engagement as a mediator in the relationships between job and personal resources and employees’ outcomes, namely job performance and turnover intention, specifically focusing on testing the essentiality of work engagement. A total of 571 complete responses from full-time employees in Korean organizations were utilized for data analysis with structural equation modeling (SEM). This study analyzed two research models through the competing model approach: One model (Model 1) specified that job and personal resources directly influence job performance and turnover intention and also indirectly influence job performance and turnover intention through work …

Evidence‐Based Survey Design: The Use Of Ascending Or Descending Order Of Likert‐Type Response Options, Seung Youn (Yonnie) Chyung, Megan Kennedy, Ingrid Campbell

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Survey designers should be aware of response order effects associated with left-side selection bias, acquiescence bias, and satisficing. A sufficient amount of research has shown that descending-ordered response scales generate more positive responses from respondents than ascending-ordered scales. A simple solution to the inflated data obtained from descendingordered scales is to present response scales in ascending order. Otherwise, descending-ordered scales should be used with strategies for reducing response order effects.

Improving Caregivers’ Confidence With The Powerful Tools For Caregivers Program, Seung Youn (Yonnie) Chyung, Jordy Lepiane, Jennifer A. Shamsy, Melissa Radloff

Organizational Performance and Workplace Learning Faculty Publications and Presentations

The Powerful Tools for Caregivers (PTC) program is designed to help caregivers develop skills to improve their self-efficacy in caregiving. To demonstrate the effectiveness of the PTC program in Boise, Idaho, the program’s pre-survey (n = 277), end-of-program survey (n = 131), and 6-month follow-up post-survey data (n = 100) collected between 2011 and 2017 were analyzed in this study. The end-of-program survey data indicated that caregivers viewed the quality of the program to be excellent and that all of them felt more confident as a caregiver. Factor analysis and reliability testing on the pre-survey data confirmed that seven questions …

Specifying Human Performance Solutions Through Well‐Formed Business Requirements, Peter C. Honebein

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Are you looking for a way to communicate the results of gap and cause analyses to your clients and stakeholders clearly, simply, and quickly? Writing business requirements is a method for documenting key human performance accomplishments. Through well‐formed business requirements, human performance practitioners are more able to discover creative and effective training and non‐training solutions across the six boxes of the behavior engineering model.

Evidence‐Based Survey Design: The Use Of Continuous Rating Scales In Surveys, Seung Youn (Yonnie) Chyung, Ieva Swanson, Katherine Roberts, Andrea Hankinson

Organizational Performance and Workplace Learning Faculty Publications and Presentations

When practitioners and researchers develop structured surveys, they may use Likert-type discrete rating scales or continuous rating scales. When administering surveys via the web, it is important to assess the value of using continuous rating scales such as VASs or sliders. Our close examination of the literature on the effectiveness of the two types of rating scales showed benefits and drawbacks. Many studies recommended against using sliders due to functional difficulties causing low response rates.

Educational And Environmental Support For Novice E‐Learning Developers, Lisa A. Giacumo, Seung Youn (Yonnie) Chyung, Ingrid A. Campbell, Angela Bilkey, Erin Gibson

Organizational Performance and Workplace Learning Faculty Publications and Presentations

The e‐learning marketplace is evolving. Many organizations use rapid e‐learning development tools today, and instructional designers often need to upgrade their marketable skill‐sets as applied to e‐learning. We gathered survey and interview data from academic and corporate samples of instructional designers and e‐learning developers to investigate which features of rapid e‐learning development tools they value and why. Results suggest that formal education and organizational support are needed to help them become competent and marketable e‐learning practitioners.

Evidence‐Based Survey Design: The Use Of Negatively Worded Items In Surveys, Seung Youn (Yonnie) Chyung, Julie R. Barkin, Jennifer A. Shamsy

Organizational Performance and Workplace Learning Faculty Publications and Presentations

A close examination of the literature on including positively and negatively worded items in structured survey questionnaires revealed that contrary to the traditional wisdom, it is better not to use a mix of positively and negatively worded items as doing so can create threats to validity and reliability of the survey instrument. If mixing, it is recommended to use strategies derived from research to improve the quality of data and the instrument validity and reliability.

The Effect Of Shared Leadership On Team Processes And Performance, Soo Jeoung Han, Yunsoo Lee, Michael Beyerlein, Judith Kolb

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Purpose - This study examined the effect of shared leadership on student project team processes and outcomes. We focused on shared leadership and its association with team processes (coordination, goal commitment, and knowledge sharing) and team performance.

Design/methodology/approach - To examine the shared leadership, team processes, and performance model, we conducted two separate surveys of 158 graduate and undergraduate students working in project teams at a large southwestern university.

Findings - Results showed that shared leadership positively affected coordination activities, goal commitment, and knowledge sharing, which in turn, positively affect team performance, even though shared leadership had no direct effect …

A Multilevel Model Of Collaboration And Creativity, Michael Beyerlein, Soo Jeoung Han, Ambika Prasad

Organizational Performance and Workplace Learning Faculty Publications and Presentations

The progress of science requires the growth of understanding in both directions, downward from the whole to the parts and upward from the parts to the whole.

—FREEMAN DYSON, 1996, p.2

Creativity does not occur in a vacuum. An enabling environment must exist. Whether creativity is at the breakthrough level or a cluster of micro-level events, it requires environments with special facets—especially collaboration that enables knowledge sharing and idea synthesis.

Evidence-Based Survey Design: The Use Of A Midpoint On The Likert Scale, Seung Youn (Yonnie) Chyung, Katherine Roberts, Ieva Swanson, Andrea Hankinson

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Likert-type scales are often used in survey instruments, and practitioners and researchers need to clearly understand the appropriate use of a midpoint in these scales. The authors of this article explore research studies from various disciplines to indicate that there are circumstances when a midpoint should be included and others where it should not. They provide tables, summarizing the benefits and problems in each case as well as evidence-based strategies to employ.

Following A Ten-Step Procedure To Evaluate The Administrative Services Qualification Card Program, Julie R. Barkin, Seung Youn (Yonnie) Chyung, Megan Lemke

Organizational Performance and Workplace Learning Faculty Publications and Presentations

In this article, the authors describe a ten-step procedure for conducting program evaluation in the HPI context, followed by a case study illustrating the procedure taken and outcomes produced. A team of graduate students at Boise State University completed an evaluation study of an Administrative Services Qualification Card program in a not-for-profit organization by following the ten-step evaluation procedure. The end result was a set of evidence-based recommendations focused on improving the quality of the program.

The Flipped Training Model: Six Steps For Getting Employees To Flip Out Over Training, Quincy Conley, Heather S. Lutz, Carrie Lewis Miller

Organizational Performance and Workplace Learning Faculty Publications and Presentations

One of the latest trends in education is ‘flipping’ the classroom. The premise behind this form of blended learning is to reframe the role of the teacher in the classroom, to shift the focus towards the student as the constructor rather than receptor of information. As such, a stepwise framework for flipping the classroom is presented in this paper, serving as a starting point for training practitioners interested in how to flip the corporate classroom.

Culture As A Design "Next": Theoretical Frameworks To Guide New Design, Development, And Research Of Learning Environments, Tutaleni I. Asino, Lisa A. Giacumo, Victoria Chen

Organizational Performance and Workplace Learning Faculty Publications and Presentations

In the design ecosystem, culture is often ignored or relegated to the periphery, perhaps because some see it as a concept that is hard to explain or completely capture. To contribute to a new direction, our paper presents a portion of an on-going study integrating and recognizing culture in the design process. We argue that the “next’” focus of design should be an inclusion of culture into design practices; an inclusion that is merged into every stage instead of being treated as an afterthought – most notably, during the evaluation stage. There exist numerous models and guides exploring the role …

Brainbook: An Impact Study Of A Statewide Concussion Awareness Training For High-School Athletes, Quincy Conley, Willi Savenye

Organizational Performance and Workplace Learning Faculty Publications and Presentations

With so much recent attention given to the diagnosis of, treatment of, and recovery from brain injuries, the sports world is now recognizing concussions as a major public health concern. This paper examines the impact of an e-learning course designed to improve student engagement by replicating popular social network features such as blog posts, videos, and the like. Also, this paper outlines the program overview, evaluation procedures, results, implications of the resulting data, and recommendations for further action. Evidence shows that learning took place as a result of taking the Brainbook course. Furthermore, it was found that high-school students had …

Applying The Cacao Change Model To Promote Systemic Transformation In Stem, Anthony Marker, Patricia Pyke, Sarah Ritter, Karen Viskupic, Amy Moll, R. Eric Landrum, Tony Roark, Susan Shadle

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Since its inception in the Middle Ages, the university classroom can be characterized by students gathered around a sage who imparts his or her knowledge. However, the effective classroom of today looks vastly different: First-year engineering students not only learn basic engineering principles, but are also guided to consider their own inner values and motivations as they design and build adaptive devices for people with disabilities; students in a large chemistry lecture work animatedly together in small groups on inquiry-based activities while an instructor and teaching assistants circulate and guide their learning; students learning differential equations practice explicit metacognitive skills …

E-Learning Authoring Software Selection: How Do Instructional Designers Gain Competency Using And Selecting Appropriate Digital Media Development Tools?, Lisa Giacumo, Quincy Conley

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Given the recent rapid innovation of e-learning authoring tools, academic programs responsible for preparing future training practitioners are faced with the difficult task of deciding how best to design curriculum for e-learning production skills for aspiring instructional designers and multimedia developers. To be able to appropriately design curriculum in academic programs, it would be valuable to know what tools experienced e-learning designers and developers frequently learn to use and how they select specific tools. This is important because, although many authoring tools advertise similar functionality, experienced instructional designers (IDs) and multimedia developers understand that there are subtle differences that need …

The Social Media Instructional Design Model: A New Tool For Designing Instruction Using Social Media, Quincy Conley, Kent E. Sabo

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Social media is a pervasive force in the lives of 21^st century learners. Social media offers a user experience that encourages students to create and share new content while enabling communication unlike any other learning technology. In this paper, we explore how learning with social media could be more effective by leveraging appropriate learning theory and instructional design. We begin with examples of how social media is currently being used in educational contexts, and then review the available research that investigates the connections between social media and education. To understand how social media may be better utilized for learning, …

What Value Does Service Learning Have On Introductory Engineering Students' Motivation And Abet Program Outcomes?, Carol Sevier, Seung Youn Chyung, Janet Callahan, Cheryl Schrader

Organizational Performance and Workplace Learning Faculty Publications and Presentations

A quasi-experimental study was conducted to investigate the effectiveness of using a service learning (SL) method on influencing introductory engineering students' motivation and ABET program outcomes, compared to the effectiveness of using a conventional, non-service-learning (NSL) method. The sample used in the study was 214 students enrolled in an Introduction to Engineering course at a medium-size university in the northwestern region of the U.S. during the fall semester of 2009 and the spring semester of 2010. Sixty-nine students completed SL projects while 145 students completed NSL projects. Both SL and NSL projects were team-based. Using the ARCS model as a …

Perceptions About Women In Science And Engineering History, Heidi Reeder, Patricia A. Pyke, Lynn Lubamersky, Seung Youn Chyung, Cheryl B. Schrader

Organizational Performance and Workplace Learning Faculty Publications and Presentations

This study investigated college students' perceptions about the contributions of women to the history of science, technology, engineering and mathematics (STEM) (N = 1,147). Students were asked to write down as many famous or historically important scientists, inventors or engineers they could think of. After one minute, they were instructed to write down as many famous or historically important women scientists, inventors or engineers they could think of. For the first question, 95% of the responses referred to male scientists, inventors or engineers. For the second question, respondents named on average less than one woman (M=.86), and those named were …

Maximizing Accessibility In Online Courses, Linda Huglin, Shannon Rist, Bob Casper

Organizational Performance and Workplace Learning Faculty Publications and Presentations

In their creation of online courses, instructional designers may inadvertently overlook the needs of learners with disabilities. However, creating accessible online courses isn’t merely a "nice to do" activity; it is required by federal law. Section 504 of the Vocational Rehabilitation Act of 1973, for example, specifically prohibits discrimination against individuals with disabilities by any federal agency receiving federal funds; this includes colleges and universities.

Factors That Influence Informal Learning In The Workplace, Shelley A. Berg, Seung Youn Chyung

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Purpose – The purpose of this study was to investigate factors that influence informal learning in the workplace and the types of informal learning activities people engage in at work. More specifically, the research examined (1) the relationship between informal learning engagement and the presence of learning organization characteristics, and (2) perceived factors that affect informal learning engagement.

Methodology – Workplace learning and performance improvement professionals were invited to respond to an anonymous online survey, and 125 professionals volunteered to participate in the study.

Findings – This study did not find a significant correlation between informal learning engagement and the …

Invisible Motivation Of Online Adult Learners During Contract Learning, Seung Youn Chyung

Organizational Performance and Workplace Learning Faculty Publications and Presentations

In a face-to-face classroom, the instructor can easily diagnose students' motivational status by observing their facial expressions and postures, but such cues are absent in an online classroom. Therefore, online instructors often estimate students’ motivational level based on their online behavior such as the number of messages they post, and look for effective strategies to help them actively participate in online dialogues. One such strategy is contract learning which facilitates self-directed behaviors through structuring an agreed learning process. This study reports a contract learning strategy in a graduate-level online class, examining whether a sample of 28 students' motivation could indeed …