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Full-Text Articles in Education
Improving Mentoring In Higher Education, Camey Lei Andersen
Improving Mentoring In Higher Education, Camey Lei Andersen
Theses and Dissertations
As universities and institutions of higher education seek to improve retention, persistence, well-being, and overall college experience satisfaction for their students, there is an increased emphasis on mentoring in higher education. Improving mentoring in higher education--the specific tools, training, and practices that develop effective mentors--remains an often-elusive goal for college administrators and university mentoring programs and in research. This research examined available research on effective mentoring and provided recommendations for how to create successful mentors and mentoring programs in higher education. This dissertation is a three-article format presentation of information about mentoring in higher education. The first article is a …
From Teams To Communities Of Practice, Stephen D. Ashton
From Teams To Communities Of Practice, Stephen D. Ashton
Theses and Dissertations
This dissertation documents the qualitative study that was conducted with the Ambassador Pilot Program team at Thanksgiving Point Institute; a non-profit farm, gardens, and museum complex and informal learning institution; from the summer of 2011 to the fall of 2012. The Ambassador team was tasked to develop an employee training program. Over time the team members were given more freedom to direct their own course and set their own objectives. To the co-directors of the program it seemed the Ambassadors began to embrace some characteristics common to a community of practice (CoP); however, it remained to be seen how the …
Increasing Performance Support For International Missionary Training Centers, Shawn R. Cates
Increasing Performance Support For International Missionary Training Centers, Shawn R. Cates
Theses and Dissertations
In 2011 the Missionary Department sponsored a development project focused on creating performance support tools for international missionary training centers (IMTCs). The purpose of the project was to determine an area where there was a gap between desired performance and actual performance for IMTC training managers and develop tools to support them in improving performance in the chosen area. The target area supported the IMTC training managers in helping part-time teachers improve their effectiveness. Two products were created to help managers work more effectively with their teachers and a third product is currently under development. The first was a teacher …
Understanding How Evaluators Deal With Multiple Stakeholders, Michelle Elyce Baron
Understanding How Evaluators Deal With Multiple Stakeholders, Michelle Elyce Baron
Theses and Dissertations
Although many leaders in evaluation advise evaluators to balance the needs of the client and other stakeholders, very little is known about how or if practicing evaluators address this injunction. Understanding how practicing evaluators address the needs of multiple stakeholders could inform evaluator training. The purpose of this qualitative study was to describe what practicing evaluators do when faced with conflicting stakeholder values. This study invited five evaluators to share their experiences working with multiple stakeholders while reflecting on how they deal with multiple and often conflicting values as they seek to serve the stakeholders. One implication from this study …
Planning Their First Language Lesson: Applying Constructivist Values To The Design Of Objective Training For Part-Time Teachers At The Missionary Training Center, Chandler Scott Rudd
Planning Their First Language Lesson: Applying Constructivist Values To The Design Of Objective Training For Part-Time Teachers At The Missionary Training Center, Chandler Scott Rudd
Theses and Dissertations
The newly hired teachers at the Missionary Training Center are expected to learn to teach foreign language well enough to prepare students to communicate functionally in that language within 2-3 months. These teachers have very little to no language teaching experience and must tend to the responsibilities of this part-time job while juggling the demands of full-time school work and social lives. This report details the design and development of a prototype training program aimed to initiate young teachers into the culture of methods and tools employed at the MTC by walking them through the process of planning their first …
Banking Transactions And Controls Training For Deutsche Bank Operations Employees, Jodi Young
Banking Transactions And Controls Training For Deutsche Bank Operations Employees, Jodi Young
Theses and Dissertations
This report describes the development process of the Deutsche Bank Intro to Controls instructional training tool. This course utilizes a multi-faceted, blended approach, including web-based training, simulation, and instructor-led training components to teach complex banking operations. The report includes a literature review describing instructional theories, and strategies concerning the use of a blended approach in the training of complex systems and operations. The report also includes a description of the formative evaluation process and results. These results demonstrated a positive response to the content and instructional strategies employed in the training, as well as the need for future research to …
A Team-Based Approach To The Design And Development Of A Customer Service Training Program For Deseret Mutual Benefit Administrators, Donna M. Ure
Theses and Dissertations
This report describes the design and development processes used in creating a customer service training program for Deseret Mutual Benefit Administrators (DMBA) by three Instructional Psychology and Technology graduate students from Brigham Young University (the BYU design team). This paper reviews both the product and the process of developing the product. It also contains a formative evaluation of the product and provides a summative evaluation plan to be utilized by DMBA trainers once the product is fully implemented. The strengths and weaknesses of the training program are critiqued and recommendations for improvement are made. Finally, BYU design team members describe …