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Education Commons

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Educational Assessment, Evaluation, and Research

Students

Journal

2012

Articles 1 - 1 of 1

Full-Text Articles in Education

Ideas, Hints, And Tricks: So Much More Than What's On The Surface: Assessing Reference Services At Academic Libraries, Paula M. Adams Oct 2012

Ideas, Hints, And Tricks: So Much More Than What's On The Surface: Assessing Reference Services At Academic Libraries, Paula M. Adams

Georgia Library Quarterly

Much of what's missing from the discussion of assessing reference services is the dire need to fully realize the value of qualitative assessment. The need for more academic libraries to utilize this method of gathering statistics can open up a much needed discussion concerning the nuanced impact of reference services on student learning outcomes and the broader picture of higher education.